Lead Technical Program Manager F/T

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager F/T

Overview
Role
• Coach the team on self-organization and working effectively cross-functionally.
• Remove impediments and escalate obstacles for the team to leadership.
• Collaborate with application integration teams to work thru issues and coordinate on release/testing efforts.
• Coordinate with the product owner on defect prioritization.
• Monitor team velocity and assist with sprint planning including grooming.
• Facilitate scrum events including grooming, planning, demos and retrospective meetings. Provide leadership on scrum practices to the team and the organization.
• Understand service cloud functionality and other application integrations in order to assist with regression testing.
• Collaborate with other scrum masters in the organization to maintain a strong agile practice.

About You
• Position requires a Bachelor's degree or foreign equivalent in Information Systems, Information Technology, Computer Science or Engineering, Business Analytics, or related and five (5) years of progressively responsible experience in the job offered, or as a Program Manager, Project Manager, Scrum Master, Product Owner, Programmer Analyst, Information Systems Analyst, IT Analyst, Process Analyst, IT Project Engineer, or related. Alternatively, employer will accept a Master's degree and two (2) years of progressively responsible experience. Qualifying experience must include two (2) years with each of the following: API's; Remedy, Rally, Jira, Aha, or other comparable project management applications; Interactions with product owners; SCRUM MASTER (CSM); SAFE SCRUM MASTER (SSM); SALESFORCE SERVICE CLOUD APPLICATION.
• Employer will accept any suitable combination of education, training and/or experience.
• Telecommuting and/or working from home may be permissible pursuant to company policies.
• To apply, please click the “Apply for job” link above, or send resume to Kelsie Carbone, Kelsie.Carbone@mastercard.com, 2200 Mastercard Blvd. O’Fallon, MO 63368. Reference MC23-2026

Incentives offered through MasterCard’s Employee Referral Program Apply to this position. For more information, please visit our Employee Referral Site or see employee handbook.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $122,000 - $207,000 USD