Front Desk Receptionist /Guest Service Administrator

Job description

Our Massage Addict clinic is looking to hire a Front Desk Receptionist/Guest Service Administrator. If you have exceptional interpersonal, communication and administrative skills, a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you!

A successful candidate must meet the scheduling requirement below. Please only apply if you meet this requirement, and specify your current availability at the end of your resume. (Please apply directly through Indeed and don't call the clinic)

• The candidate must be available to work some weekdays, preferably 4:30-9:30pm
• Some evening/weekend shifts might also be assigned as required by the business

Requirements & Qualifications

• Excellent organization and multitasking skills and the ability to work in a fast paced environment
• Superior verbal communication and telephone skills
• Professional, good energy, calm, patient and friendly with great people skills
• Proficient in Microsoft Office applications; spreadsheet, word processing and calendar management
• Experience within a service-oriented environment with a focus on administration and providing a high level of client service/satisfaction would be an asset
• Access to reliable transportation.

Responsibilities

• Provide outstanding client service; answering telephone calls, booking appointments, and introducing membership programs etc.
• Welcome clients by greeting and orienting them to the Clinic upon arrival
• Maintain a working knowledge of all Massage Addict services
• Provide administrative support to the Clinic; filings, forms, and documentation for new and existing clients
• Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

What We Offer

• Hourly wage (Hourly wage $20/hour + 4% vacation pay + paid EI, CPP, stat holidays)
• Professional, fun environment
• A passionate team of colleagues

Proudly Canadian. Locally Owned. We are so proud of our East Coast roots that began, back in 2008, with a massage therapy clinic in Halifax, Nova Scotia. Over the years, as the market evolved and changed, we also evolved and changed, and grew to over 100 clinics operating across the country. Seeing increased demand for additional therapeutic solutions led to the introduction of Reflexology (2018), Acupuncture (2019), and Chiropractic Care (2020). We provide 65,000+ treatments each month; 83% of which are to help relieve pain or reduce stress and/ or anxiety.

Pay: $19.00-$20.00 per hour

Benefits

• Company events
• On-site parking
• Paid time off

Work Location: In person