Program HR Lead

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The Project

The operator of a major international airport is considering a further update to expand the main terminal, reconfigure concourses and phase out legacy passenger transport systems.

Shared with airline stakeholders earlier this year, the proposed programme is estimated at c.$22 billion, with completion targeted in the mid-2030s, forming part of a wider transformation to support significant long-term passenger growth.

By comparison, the existing master plan approved in 2025 outlined c.$7 billion of phased capital investment, aligned to projections of up to 90 million annual passengers by the end of the century.

The role: The Program HR Lead is responsible for establishing and leading the people, workforce, and resourcing strategy across complex infrastructure or multidisciplinary programmes. The role ensures that the programme is appropriately resourced, mobilised, and supported through effective workforce planning, talent management, and organisational development.

Our Values Shape The Way We Consult, And Define The People We Want To Join Us On Our Journey, They Are

• Safety first – Going home safe and well
• Ensure that analytical outputs consider safety-related data, trends, and performance indicators.
• Support identification of risks or trends that may impact safe delivery outcomes.
• Promote the use of data to inform proactive safety decision-making.
• Client focus – Deliver on our promise
• Provide structured analytical support to inform client decision-making and programme performance.
• Develop and maintain dashboards, reports, and analysis that provide clear visibility into delivery status.
• Support alignment between programme performance and strategic objectives.
• Translate complex data into clear, concise, and actionable insights for stakeholders.
• Integrity – Always do the right thing
• Ensure data integrity, accuracy, and consistency across all analytical outputs.
• Conduct structured business analysis, including performance reviews, gap analysis, and trend identification.
• Support development of management-level reporting, including KPIs and performance metrics.
• Provide transparent, auditable analysis to support governance and decision-making processes.
• Identify risks, issues, and opportunities through structured analytical techniques.
• Create opportunity for our people to excel
• Promote a data-driven culture across teams and stakeholders.
• Support capability development in analytics, reporting, and business intelligence.
• Encourage innovation in analytical tools, methods, and reporting approaches.
• Share insights and best practices across the programme and organisation.

You’ll Be Responsible For

• Develop and implement programme-wide workforce and resourcing strategies.
• Lead mobilisation, onboarding, and transition planning for programme teams.
• Plan and manage resource allocation, utilisation, and workforce capacity.
• Support recruitment, staffing, and talent acquisition in line with programme needs.
• Develop and maintain organisational structures, role definitions, and reporting lines.
• Provide HR advisory support to programme leadership and delivery teams.
• Monitor workforce performance, utilisation, and productivity metrics.
• Identify and manage workforce-related risks and gaps.
• Support governance reporting, including workforce dashboards and resource planning outputs.
• Coordinate with programme controls, commercial, and leadership teams to align resources with delivery requirements.

You’ll Need To Have

• Demonstrated experience in HR, workforce planning, or programme resourcing within infrastructure or major programmes.
• Strong understanding of organisational design, resource planning, and talent management.
• Experience supporting mobilisation and delivery of complex, multi-stakeholder programmes.
• Ability to manage workforce risks and resource constraints in dynamic environments.
• Strong stakeholder engagement and advisory skills.
• Strong leadership and people management capability.
• Excellent communication and stakeholder engagement skills.
• Strategic and solutions-oriented mindset.
• Experience working within complex, regulated environments.
• Relevant qualification in HR, business management, or related discipline (desirable).
• Familiarity with HR systems, resource planning tools, and workforce analytics platforms.
• Experience developing workforce dashboards and reporting frameworks.
• Ability to integrate resource planning with programme controls and delivery planning systems.

Note: The estimated starting salary for this position is $150k. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.