Technical Account Manager CUSTOMER SUCCESS

Our client is an established distributor in Ontario of industrial equipment and they are on the hunt to find a Technical Account Manager to take over an established book of business and manage and grow their existing customer base. This is a hybrid outside and inside sales position requiring a skill set in both account management of an established customer base within municipal, industrial, and HVAC markets plus business development to grow strong net new relationships. The ideal candidate will bring a sales background in valves and/or experience selling to chemical/petro chemical, commercial HVAC, industrial, mining, municipal, power, or pulp/paper.

This role will require time spent in the HQ located in Concord and will spend the rest of the time in the field covering a territory from Toronto to Burlington to Huntsville to Belleville. Prepare technical quotations, proposals, and contracts for valves and related equipment solutions Manage the full sales cycle including prospecting, presentations, negotiations, and project follow-up Collaborate with internal teams to track opportunities, manage CRM activity, and support project execution 3-5+ years of outside technical sales experience dealing with industrial products is mandatory Strong understanding of valves or process control equipment preferred; or related mechanical equipment/industrial products Post-secondary education in a technical, engineering, or skilled trades discipline preferred but not mandatory if strong industry experience Experience selling into municipal, HVAC, or industrial sectors Ability to read mechanical drawings and perform equipment take-offs Proven relationship-building skills with a strong customer-first approach Cell phone & home office expense reimbursement MacDonald Search Group is committed to diversity in hiring and more information on our EDI policy can be found on our website. #