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Technical Support Help Desk for a Cloud-based Training Solutions account

LTVplus
Full Timemid
Brandon, Florida, USPosted March 3, 2026

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AWSGCPAzureLinux

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Job Description

MRF: 197768

Is This YOU? Then We Want to Meet You!

  • Should have technical experience with system administration, and networking, and a history of working with cloud technologies
  • Excellent verbal and written communication skills
  • Strong documentation and record-keeping skills.
  • Excellent interpersonal skills
  • Ability to explain technical issues to technical and non-technical customers
  • Attention to detail and good problem-solving skills
  • If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!

🌟 Who We Are: LTVplus – Your Global Remote Team

At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

📋 When you join LTVplus Your Mission will be to:

  • Respond to chat and email queries in a timely manner
  • Promptly support customers via phone support
  • Communicate clearly and effectively with end users and customers to quickly resolve issues and ensure customer satisfaction
  • Correctly enter data in the client's CRM
  • Serve as the first point of contact for users seeking technical assistance via chat, email, and Back-office Tasks.
  • Troubleshooting technical issues

🖥️ Tech Checklist – Gotta Have It!

  • A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
  • A quiet, cozy workspace to handle calls and chats like a pro.
  • Familiar with Freshdesk/Fresk chat
  • It's nice to have the following skills but not required.
  • Linux
  • Light scripting
  • Cloud provider (AWS, Azure, GCP)
  • ESXi VMware

🎁 What’s in It for You? Perks & Benefits

  • 💰 Monthly pay that makes your bank account smile.
  • 🎉 Quarterly virtual hangouts to connect and have fun with the team.
  • ✈️ Annual team retreats – work hard, play harder!

Click Here

🚀 Your First 30-60-90 Days at LTVplus: What to Expect

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