SRE Application Support (Mainframe, AIX, OnDemand)

Job Title: SRE Application Support (Mainframe, AIX, OnDemand)

Job Location: Toronto, Canada (4 days a week on site)

Job Type: Contract

JOB DESCRIPTION

Site Reliability Engineer SRE Application Support

UPDATE FEB 18 CI F2F is a must

UPDATE FEB 20: Mainframes & production support experience is a must have. AIX exposure is good to have.

Role Overview

We are seeking an experienced Site Reliability Engineer SRE to join the Application Support team for a large scale mission critical banking platform supporting Canadas leading financial institution The role focuses on ensuring high availability stability and performance of enterprise applications running across Mainframe OnDemand and AIX environments

The ideal candidate will have strong production support experience a proactive SRE mindset and the ability to work in a high availability regulated banking environment

Key Responsibilities

• Provide Level 2 application support for critical banking applications running on Mainframe AIX and OnDemand platforms
• Monitor application health system performance and batch processing to ensure 24x7 availability and reliability
• Troubleshoot and resolve production incidents perform root cause analysis RCA and implement preventive measures
• Support Mainframe batch jobs scheduling and OnDemand report processing
• Work closely with development infrastructure and operations teams to ensure smooth releases and deployments
• Participate in incident management problem management and change management processes
• Drive SRE best practices such as automation resilience monitoring and operational excellence
• Create and maintain runbooks SOPs and operational documentation
• Provide on call support as part of a rotational support model

Required Skills Experience

• Strong experience in Application Support SRE Production Support roles
• Hands on experience with
• Mainframe environments batch processing job monitoring production support
• IBM OnDemand or sim ilar report management tools
• AIX UnixLinux systems administration and troubleshooting
• Experience supporting mission critical applications in large enterprise or banking environments
• Strong understanding of incident problem and change management processes
• Ability to analyze logs job failures and system alerts to quickly restore services
• Excellent communication skills and ability to work with cross functional teams

Nice to Have

• Experience in banking or financial services domain
• Exposure to automation scripting or monitoring tools
• Familiarity with ITIL processes
• Prior experience working in regulated high availability environments?