Dealership:

Suburban Honda Farmington Hills

As a BDC Service Manager, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy.

What You’ll Do:

Connect with customers via phone, email, and online platforms to schedule appointments and follow up

• Maintain and organize our customer database
• Stay up-to-date on Audi product info, promotions, and pricing
• Help convert leads into loyal customers with your positive attitude and excellent service
• Coordinate schedules and keep things running like a well-oiled machine

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Typing – ability to type efficiently
• Mathematics – using mathematics to solve problems.
• Basic computer skills

What We Offer:

Competitive pay

• Medical, Dental, and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.