Role Overview
Linkedin is hiring a mid-level Technical Support Specialist. This is a full-time role in Gujarat. Part of Linkedin's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
Technical Support & Sales Executive (Chat Process)
Role Overview
Join our team in Mohali as a Technical Support & Sales Executive. We are looking for tech-savvy graduates capable of delivering high-quality support via chat while identifying opportunities to help customers scale their solutions through proactive upselling.
Key Responsibilities
- Chat-Based Support: Resolve technical issues including DNS, cPanel, SSL certificates, and email configurations via live chat.
- Consultative Upselling: Identify customer needs and recommend appropriate upgrades (e.g., VPS, Dedicated servers) or security add-ons to improve performance.
- Problem Resolution: Diagnose and fix technical errors with clear, step-by-step guidance.
- Target Achievement: Meet KPIs for customer satisfaction (CSAT), response times, and monthly sales conversions.
Job Requirements
- Qualification: Any Graduate with a strong interest in technology (Technical degrees preferred).
- Location Preference: Local Tricity candidates (Chandigarh, Mohali, Panchkula) preferred.
- Joining: Immediate Joiners will be given priority.
- Technical Knowledge: Basic understanding of domains, servers, and internet protocols.
- Communication: Exceptional written English skills and the ability to multitask across multiple chat windows.
- Flexibility: Ability to work in rotational shifts (5-day work week) with 2 rotational week-offs .
Compensation & Benefits
- Salary: ₹27,000 to ₹33,000 CTC per month.
- Transport: Free CAB facilities available for female candidates for shifts between 9:00 PM and 6:00 AM .
- Work Location: Mohali.
Contact Information
Interested candidates can reach out to:
- Contact Person: Manik Vashist
- Contact Number: View phone number on easyhiring.pro
- View email address on easyhiring.pro
Frequently Asked Questions
How do I apply for the Technical Support Specialist position at Linkedin?
Use the Apply button above to submit your application directly to Linkedin. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Technical Support Specialist position at Linkedin located?
This position is based in Gujarat. Linkedin has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Technical Support Specialist at Linkedin earn?
Linkedin has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Technical Support Specialist role at Linkedin posted?
This role was posted on March 22, 2026 (77 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start