Role Overview
Linkedin is hiring a Senior Helpdesk Support Engineer. This is a full-time role in Alappuzha. Part of Linkedin's Mobile hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Urgent hiring for For IOT Support- AWS in Nioda Location
Profile: Support Engineer/Senior Support engineer
Experience: 3+ years
Salary max: 9 LPA to 14 LPA
Notice Period: Immediate to 15 Days
Interested candidate can share cv on View phone number on easyhiring.pro or View email address on easyhiring.pro
Position Summary:
We are currently seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects in the Smart Products& IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed services & application/product support for IoT projects.
o bachelor’s degree in electrical engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline.
o 3+ years of experience in L2 of managed services / application (mobile or web) support
o 1+ years of experience in the Smart/Connected Products & IoT workflow.
o Hands on experience in
- Mobile OR Web App issues troubleshooting
- AWS platform or certified in AWS (Solution Architect/Sys Ops)
- Server-less/headless architecture
- Lambda, API Gateways, Kinesis, Elastic Search, Elastic Cache, Dynamo DB, Athena, AWS IoT, Linux
- NoSQL Database (Dynamo DB preferred)
- Trouble ticketing tools (Jira Software & Jira Service Desk preferred)
o Good hands-on experience in scripting languages, Python / Python Boto, Golang/Node-js.
o Ability to differentiate between application & platform issues and proven track record of taking them to closure
Frequently Asked Questions
How do I apply for the Senior Helpdesk Support Engineer position at Linkedin?
Use the Apply button above to submit your application directly to Linkedin. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior Helpdesk Support Engineer position at Linkedin located?
This position is based in Alappuzha. Linkedin has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior Helpdesk Support Engineer at Linkedin earn?
Linkedin has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Helpdesk Support Engineer role at Linkedin posted?
This role was posted on March 21, 2026 (79 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Helpdesk Support Engineer role at Linkedin require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Linkedin lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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