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Senior Helpdesk Support Engineer

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Full Timesenior
Ahmedabad, Gujarat, INPosted March 21, 2026

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PythonAWSLinuxJiraAPI

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Job Description

Urgent hiring for For IOT Support- AWS in Nioda Location

Profile: Support Engineer/Senior Support engineer

Experience: 3+ years

Salary max: 9 LPA to 14 LPA

Notice Period: Immediate to 15 Days

Interested candidate can share cv on View phone number on easyhiring.pro or View email address on easyhiring.pro

Position Summary:

We are currently seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects in the Smart Products& IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed services & application/product support for IoT projects.

o bachelor’s degree in electrical engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline.

o 3+ years of experience in L2 of managed services / application (mobile or web) support

o 1+ years of experience in the Smart/Connected Products & IoT workflow.

o Hands on experience in

  • Mobile OR Web App issues troubleshooting
  • AWS platform or certified in AWS (Solution Architect/Sys Ops)
  • Server-less/headless architecture
  • Lambda, API Gateways, Kinesis, Elastic Search, Elastic Cache, Dynamo DB, Athena, AWS IoT, Linux
  • NoSQL Database (Dynamo DB preferred)
  • Trouble ticketing tools (Jira Software & Jira Service Desk preferred)

o Good hands-on experience in scripting languages, Python / Python Boto, Golang/Node-js.

o Ability to differentiate between application & platform issues and proven track record of taking them to closure

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