Role Overview
Linkedin is hiring a mid-level Customer Support Specialist Remote Working. This is a full-time hybrid role, based in Jamnagar. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
This position is remote and aligns to European timezone. Recruitroo is has built a cutting-edge software solution designed to help streamline the hiring and relocation process for international hiring. Our sophisticated software manages everything from sourcing candidates to securing visas and work permits, all the way through to managing relocation logistics. Our mission is to minimize the time and cost involved in hiring and relocating talent globally, while making the entire process stress-free for our clients.
As a Remote Customer Service Representative , you will be the frontline ambassador for Recruitroo, responsible for delivering top-tier support to our users. Support & Troubleshooting
Respond to customer queries via email, chat, and occasional phone support within agreed SLAs.
Develop and maintain knowledge-base content, FAQs, and help documentation.
Act as a voice of the customer in team discussions and planning sessions.
Account Management Assistance
Assist the account management team with usage checks, renewal reminders, and proactive outreach to ensure customer satisfaction.
2+ years of customer support experience (ideally in SaaS or tech-driven environments).
- Exceptional written and spoken English; Experience with support tools like Zendesk, Intercom, Freshdesk, or similar.
- Proven ability to multitask and prioritize in fast-paced, remote environments.
Familiarity with Applicant Tracking Systems (ATS), HRTech, or recruitment processes.
Basic knowledge of APIs, integrations, or web-based products.
Previous experience working remote or in asynchronous teams across time zones.
Competitive salary and benefits package.
Opportunities for career growth and development.
Flexible remote/hybrid work setup.
Frequently Asked Questions
How do I apply for the Customer Support Specialist Remote Working position at Linkedin?
Use the Apply button above to submit your application directly to Linkedin. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Customer Support Specialist Remote Working role at Linkedin remote or in-office?
This is a hybrid role based in Jamnagar. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Customer Support Specialist Remote Working at Linkedin earn?
Linkedin has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Specialist Remote Working role at Linkedin posted?
This role was posted on May 12, 2026 (27 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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