Role Overview
Linkedin is hiring a internship Customer Success Manager - Fully remote. This is a full-time role in Kochi. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Customer Success Associate
Cradlewise is a baby tech startup based out of San Francisco, Bangalore and Pune.
We build smart baby products.
Our first product is a smart crib for babies from 0 to 24 months of age.
Cradlewise smart crib comes with an integrated baby monitor that senses early signs of wakeup, learns from the baby’s sleep patterns and starts rocking along with music to soothe the baby back to sleep - just like a mom!
We are all about sensing, learning and impacting the outcome for the baby and parents.
We are working to reimagine the baby nursery to make it smart, intuitive and delightful. Building & strengthening customer relationships
Listen, empathize and help customers achieve their goals
Manage incoming chats, emails, calls, SMS, and various other channels, and handle appropriate follow-up
Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
Demonstrating the value of Cradlewise to our customers every day by providing amazing customer support
Resolving and recording any customer issues that arise pertaining to business growth, billing, and general account satisfaction
Demonstrate the value of Cradlewise to our customers every day by providing amazing customer support
Your Experience Across The Years in the Roles You’ve Played
- Bachelor’s degree preferred
- Exceptional English communication skills, both written and verbal
- Knowledge of CRM is a plus
- Ability to work nights, weekends, and holidays
- 0-2year of experience is good to have
Academic qualifications
~ Bachelor’s degree in English, Journalism or related field.
Competitive salary
Professional growth: significant responsibility in day-to-day, being the voice of Cradlewise
Competitive salary and additional benefits which will grow with the company.
Baby Tech - .
LOCATION : Remote. Cradlewise is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.
Frequently Asked Questions
How do I apply for the Customer Success Manager - Fully remote position at Linkedin?
Use the Apply button above to submit your application directly to Linkedin. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Success Manager - Fully remote position at Linkedin located?
This position is based in Kochi. Linkedin has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Success Manager - Fully remote at Linkedin earn?
Linkedin has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Success Manager - Fully remote role at Linkedin posted?
This role was posted on May 14, 2026 (25 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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