Immigration Case Manager

We are seeking a detail-oriented, organized Canadian Immigration Case Manager to join our ON-SITE team in Surrey, BC. You will play a vital role in managing client cases, coordinating services, and ensuring accurate documentation while adhering to legal requirements.

Primary Duties

• Conduct thorough research using tools such as CanLii and Canada.ca to support case development.
• Manage case files with meticulous attention to detail, including filing, data entry, and document organization.
• Draft legal documents, reports, and correspondence with precision and adherence to standards.
• Regularly communicate with clients and stakeholders to collect pertinent information.
• Proofread all documents for accuracy, consistency, and professionalism before submission.

Experience & Requirements

• Proven, 3+ years of Canadian immigration case filing experience is required.
• Familiarity with legal research tools and software like CaseEasy or G-Suite is preferred.
• Excellent written and verbal communication skills with highly professional phone etiquette.
• Strong attention to detail demonstrated through proofreading and accurate data entry.

We are seeking a welcoming, organized Receptionist to join our ON-SITE team in Surrey, BC. As the first point of contact for our clients, you will manage front-line interactions, answer incoming calls, and provide essential scheduling support for our office.

Primary Duties

• Greet visiting clients and maintain a welcoming, highly professional front office environment.
• Manage a multi-line phone system, route calls appropriately, and politely answer basic inquiries.
• Schedule consultations, manage office calendars, and send appointment reminders using standard scheduling software.
• Receive and sort daily physical mail, couriers, and handle the secure intake of sensitive client documents.
• Ensure the front desk and waiting area remain clean and organized throughout the day.

Experience & Requirements

• 1+ years of proven experience working as a receptionist or in a front-desk customer service role.
• Prior experience in a professional office environment (law firm or immigration consultancy preferred).
• High proficiency with standard front-office tools including G-Suite, Gmail, and calendar management.
• Exceptional spoken and written English, with an empathetic and professional phone etiquette.

We are seeking a creative and data-driven Digital Marketing Specialist to join our in-house team in Surrey, BC. We need a "full-stack" marketer who can handle everything from high-level Meta Ad strategy to pixel-perfect graphic design.

Primary Duties

• Execute and manage high-ROAS Meta (Facebook/Instagram) and Google Ad campaigns.
• Maintain and optimize our WordPress (Elementor) site and drive organic traffic growth via SEO.
• Create premium visual assets for social media and web using Canva, Figma, or the Adobe Suite.
• Write high-converting, natural-sounding copy tailored to the North American market.
• Build and manage automated email marketing sequences and lead generation workflows.
• Leverage AI tools (ChatGPT, Claude, Midjourney) to accelerate coding, content, and landing page creation.

Experience & Requirements

• 3–5 years of proven experience driving results through digital marketing.
• Mastery of Meta Ads Manager, WordPress (Elementor), and standard SEO tools.
• A sharp eye for visual hierarchy, typography, and premium design (portfolio required).
• Exceptional English writing skills with an understanding of North American consumer psychology.