Microsoft 365 System Administrator
Level 10 SolutionsRole Overview
Level 10 Solutions is hiring a entry-level Microsoft 365 System Administrator. This is a full-time role in Jacksonville. Part of Level 10 Solutions's Lifecycle hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
M365 System Administrator
Location: Jacksonville, FL (On-Site)
Schedule: Full-Time, 8-hour shift, Monday to Friday, with on-call rotation
Hourly Rate: $72,500-$80,000 Annual Salary (based on experience) + Overtime Pay
Benefits
- 401(k), Health/Dental/Vision Insurance
- Health Savings Account
- Life Insurance
- Paid Time Off
- Retirement Plan
Role Overview
Level 10 Solutions is hiring a Microsoft 365 System Administrator to manage and optimize Microsoft 365 environments across both internal and client-facing infrastructures. This role focuses on Microsoft-oriented tasks including administration, security, and support of services such as Exchange Online, SharePoint, Teams, Intune, Defender, Purview, Defender for Cloud, and Copilot readiness. The ideal candidate will bring strong technical expertise, professionalism, and a service-oriented mindset to support users and resolve issues. Customer service and client relations will be a consistent part of the role that Level 10 Solutions highly prioritizes, and clear documentation and collaboration with technical teams are essential.
Key Responsibilities
- Administer and optimize core Microsoft 365 services, including Exchange Online, SharePoint, Teams, Defender, Purview, Copilot readiness, and more in accordance with Microsoft best practices and organizational standards.
- Manage user identities, licensing, and security groups through Entra ID, ensuring compliance with Microsoft security guidelines and internal access control procedures.
- Monitor, diagnose, and resolve issues related to Microsoft 365 environments, leveraging Microsoft troubleshooting methodologies and maintaining service reliability.
- Implement and maintain endpoint security policies using Intune and Defender, following Microsoft security frameworks and internal risk management protocols.
- Support user lifecycle management, including onboarding, offboarding, and provisioning, ensuring consistent application of organizational processes and accurate record-keeping.
- Collaborate effectively with internal technical teams and external vendors to address and resolve escalated issues, fostering a culture of teamwork and continuous improvement.
- Document procedures, configurations, and troubleshooting steps thoroughly, aligning with both Microsoft standards for technical documentation and internal knowledge management practices.
- Deliver high-quality customer service and client support for Microsoft-related issues and general technical inquiries, prioritizing responsiveness, professionalism, and clear communication.
Certifications
Required (Must have at least one of the following):
- MD-102 (Endpoint Administrator)
- SC-300 (Identify & Access Administrator)
- SC-401 (Information Security Administrator)
Preferred (An exceptional candidate):
- MS-102 (Microsoft 365 Administrator)
Preferred Experience
- 2–3 years of experience in an MSP or client-facing IT support environment
- Experience with Microsoft Admin Centers: Exchange, Intune, Entra, Purview, Security, SharePoint, Teams
- Strong understanding of M365 licensing models and service limits
- Excellent communication and documentation skills
Frequently Asked Questions
How do I apply for the Microsoft 365 System Administrator position at Level 10 Solutions?
Use the Apply button above to submit your application directly to Level 10 Solutions. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Microsoft 365 System Administrator position at Level 10 Solutions located?
This position is based in Jacksonville. Level 10 Solutions has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Microsoft 365 System Administrator at Level 10 Solutions earn?
Level 10 Solutions has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Microsoft 365 System Administrator role at Level 10 Solutions posted?
This role was posted on March 19, 2026 (85 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Microsoft 365 System Administrator role at Level 10 Solutions entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Level 10 Solutions has listed.
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