Regional Account Manager

ABOUT LENDABLE

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of just over 700 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

JOIN US IF YOU WANT TO

1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

ABOUT THE ROLE

We are one of the fastest growing auto finance companies in the UK - we currently operate in broker channels as well as key dealer accounts, and are now looking for top quality Regional Managers to help us grow our product in the independent dealer network.

We are seeking a highly motivated and commercially driven Regional Account Manager to lead new business acquisition across an assigned territory within the motor finance sector.

This is a role focused on building and managing a presence in dealerships - approximately 70% of the role’s focus will be dedicated to winning new dealer relationships and generating new business opportunities, and 30% focused on managing and developing existing accounts.

The successful candidate will play a key role in expanding market presence, increasing dealer partnerships, and driving finance volumes in a compliant and sustainable way through proactive business development activity and account management. Volumes delivered must be consistent with the FCA's Consumer Duty, fair value, and good customer outcomes.

KEY RESPONSIBILITIES

NEW BUSINESS DEVELOPMENT (70%)

• Identify, target, and acquire new franchised and independent motor dealer partnerships across the region
• Build and maintain a strong pipeline of prospective dealer accounts
• Conduct regular field visits, networking activity, and outbound prospecting to generate new opportunities
• Deliver compelling presentations and commercial proposals to dealer principals and senior stakeholders
• Negotiate commercial terms and onboard new dealer partners effectively
• Support introducer due diligence on prospective dealers — FCA permissions, SAF Approved status, financial standing, complaints history and governance — and decline opportunities that don't meet our standards
• Grow finance penetration through quality applications and well-matched customer outcomes within newly acquired accounts
• Monitor market trends, competitor activity, and regional opportunities to maximise growth

ACCOUNT MANAGEMENT (30%)

• Maintain and develop relationships with existing dealer partners
• Support dealers with product training, process improvements, and performance management
• Conduct regular account reviews to ensure good regulatory oversight and identify opportunities for additional growth
• Ensure high levels of service and responsiveness across the dealer network
• Work collaboratively with internal operations, and support teams to deliver an excellent partner experience
• Support monitoring of dealer conduct indicators — application quality, cancellations, early settlements, complaints, vulnerable customer handling — and act on early warning signs
• Collect feedback and ideas for product improvement to feedback into the Product team

KEY SKILLS & EXPERIENCE

ESSENTIAL

• Proven track record in business development or field sales within motor finance, automotive, or financial services
• Demonstrable success in winning new business and building dealer relationships
• Self-starter with the ability to manage a territory independently
• Excellent communication and relationship-building abilities
• Strong commercial awareness and negotiation skills
• Full UK driving licence
• Working knowledge of the FCA Handbook, the Consumer Duty, vulnerable customer expectations, and motor finance commission/disclosure rules

DESIRABLE

• Existing network within the automotive dealer sector.
• Experience working for a lender, broker, or captive finance organisation
• Knowledge of retail finance, stocking finance, or ancillary motor finance products
• CRM and sales pipeline management experience.
• Experience supporting dealers through Consumer Duty implementation

PERSONAL ATTRIBUTES

• Target-driven with the ability to identify and convert sales leads
• Energetic, resilient, and proactive
• Confident engaging with senior decision-makers
• Strong organisational and territory planning skills
• Commercially focused with a results-oriented mindset
• Comfortable using data to manage performance and SLAs
• Professional and customer-focused approach

KEY PERFORMANCE INDICATORS (KPIS)

• New business finance volume
• Pipeline generation and conversion rates
• Regional growth targets
• Dealer activation and retention
• Existing account growth and engagement
• Compliance and quality standards

LIFE AT LENDABLE

• Winning team: the opportunity to scale up one of the world’s most successful fintech companies
• Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
• Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
• Health coverage: support for your physical and mental wellbeing, including private health cover
• Retirement & savings: long-term financial wellbeing through retirement savings plans
• Employee referral programme: earn a competitive bonus when you refer successful new team members
• Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
• Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.

Check out our blog https://blog.lendable.co.uk/!