Restaurant Manager(QSR) (Gurugram)

Company Description

We are a dynamic organization dedicated to delivering exceptional customer experiences in the Quick Service Restaurant (QSR) industry. With a focus on quality, efficiency, and innovation, we strive to create a welcoming environment and delight our customers with excellent food and service. Located in Gurugram, we are committed to fostering a positive workplace culture that values teamwork, respect, and skilled growth for all employees.

Role Description

This is a full-time, on-site role based in Gurugram for a Restaurant Manager (QSR). The Restaurant Manager will oversee operational efficiency, ensure high customer satisfaction, manage and lead staff, optimize food and beverage service, and maintain compliance with health and safety guidelines. The role requires working collaboratively to meet business goals and deliver an outstanding dining experience to our guests, while also managing routine administrative and leadership tasks.

Qualifications

Customer Service and Customer Satisfaction skills to enhance guest experience and maintain high service standards

Should have experience working with Dominos, KFC, Pizza hut etc..

Ability to conduct Hiring effectively and promote a collaborative team environment

Strong Communication skills for managing and motivating a team and interacting with customers

Knowledge of Food & Beverage operations, including quality and safety standards

Leadership and organizational skills to manage staff and oversee restaurant operations efficiently

Proven ability to handle conflict resolution and multitasking in a fast-paced environment

Experience in restaurant or foodservice management is an advantage

Bachelor's degree in Hospitality Management, Business Administration, or related field preferred