Help Desk Specialist

Full Timemid

Central: Manheim, PAPosted 10 weeks ago

Role Overview

Lcbcchurch is hiring a mid-level Help Desk Specialist. This is a full-time role in Central: Manheim. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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ReportsDirectorITHoursCommitmentFullSundayThursday

Job description

Reports to: Director of IT

Hours Commitment: Full-time hours (40 hours/week, Sunday-Thursday schedule) with regular weekend responsibilities and after-hours support as needed.

Objective: The Help Desk Specialist serves as the first point of contact for all IT and Production Services (AVL) support requests. This role is responsible for delivering a high-quality, customer-first support experience by triaging tickets, communicating clearly, and ensuring issues are routed, documented and resolved efficiently.

This individual sets the tone for a culture of exceptional customer service, bringing a balance of responsiveness, care, and follow-through, and they play a key role in supporting ministry through technology and production.

About Lcbcchurch

Lcbcchurch

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Frequently Asked Questions

How do I apply for the Help Desk Specialist position at Lcbcchurch?

Use the Apply button above to submit your application directly to Lcbcchurch. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Help Desk Specialist position at Lcbcchurch located?

This position is based in Central: Manheim. Lcbcchurch has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Help Desk Specialist at Lcbcchurch earn?

Lcbcchurch has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Help Desk Specialist role at Lcbcchurch posted?

This role was posted on April 28, 2026 (75 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.