Salesforce Architect

Remote - United StatesRemotePosted 4 days ago

Role Overview

Kunai, part of the PwC Network is hiring a mid-level Salesforce Architect. This is a full-time remote role, with the team based in Remote - United States. Part of Kunai, part of the PwC Network's Fullstack hiring, posted 4 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Mid-level Fullstack roles is $140k-$220k (based on 41 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

AWSKafkaAgileAPISalesforceORCase ManagementCompensation

Job description

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world’s relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered.

Job Title: Lead Salesforce Architect – Workplace Solutions

Location: Remote / Omaha, NE (Remote, travel required as needed)

About the Role:

We are looking for a strategic Lead Salesforce Architect to drive the design and execution of scalable, user-centric Salesforce solutions within Workplace Solutions. You will play a vital role in shaping the architectural roadmap for Salesforce Sales, Service, and Experience Clouds, enabling seamless interactions for customers and internal users. This role involves collaborating across multiple teams and domains to deliver resilient, secure, and innovative Salesforce platforms supporting key portals such as Dental and Absence, with a strong emphasis on Service Cloud and growing usage of Experience Cloud and Marketplace services.

Key Responsibilities:

Lead architecture design and implementation for end-to-end Salesforce solutions focused on customer experience, usability, scalability, and system reliability.
Develop and execute the Salesforce team’s strategic roadmap within Workplace Solutions, aligning technical decisions with business priorities.
Collaborate with business stakeholders and UX experts to map customer and user journeys; transform insights into technical enhancements.
Architect integrations among Salesforce and other enterprise platforms, improving workflows and supporting personalized customer engagements.
Drive innovation by exploring and applying emerging Salesforce technologies and architectural best practices.
Actively participate in Agile Release Train (ART) events—such as PI Planning and backlog refinement—providing guidance to accelerate iterative delivery.
Mentor engineers, analysts, and product owners on customer-centric architecture and promote a culture of continuous improvement.
Travel to Omaha as necessary to partner directly with cross-functional teams.

Required Skills & Experience:

5+ years of experience as an enterprise Salesforce Architect across Sales, Service, and Experience Clouds with a focus on enhancing user experience and service quality.
Deep understanding of customer support, case management, and digital self-service frameworks within Salesforce.
Proven ability to map and design user and customer journeys and translate them into scalable, maintainable technical architecture.
Experience with domain-driven design, event-driven architectures, and modern API development on the Salesforce platform.
Familiarity with operational metrics such as response time, user satisfaction, and first contact resolution.
Effective communication skills with a track record of aligning cross-disciplinary teams around architecture and experience goals.
Commitment to agile delivery practices, continuous learning, and fostering an inclusive team environment.
Knowledge of the SAFe framework and Agile Release Train (ART) is preferred.

Preferred Qualifications:

Salesforce Architect or Consultant certifications.
Experience in group benefits, insurance, or related industries.
Familiarity with customer data platforms (CDPs), feedback mechanisms, and analytics tools.
Hands-on experience with AWS, event streaming platforms (e.g., Kafka), and integration tools such as MuleSoft.

Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning.

We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry.

Minimum Degree Required:

Bachelor’s Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required

About Kunai, part of the PwC Network

Kunai, part of the PwC Network

kunaico.com

FullstackHires remote

4 other open roles at Kunai, part of the PwC Network on TryApplyNow.

View all 5 roles at Kunai, part of the PwC Network Visit website

Frequently Asked Questions

How do I apply for the Salesforce Architect position at Kunai, part of the PwC Network?

Use the Apply button above to submit your application directly to Kunai, part of the PwC Network. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Salesforce Architect role at Kunai, part of the PwC Network remote?

Yes. This is a remote role. The team is based in Remote - United States, but the position itself does not require relocating to that office.

What does a Salesforce Architect at Kunai, part of the PwC Network earn?

Kunai, part of the PwC Network has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Salesforce Architect role at Kunai, part of the PwC Network posted?

This role was posted on July 8, 2026 (4 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Browse Remote Jobs Hiring Now →