Customer Support Executive( )On-Payroll
Kotak Mahindra BankRole Overview
Kotak Mahindra Bank is hiring a Customer Support Executive( )On-Payroll. This is a full-time role in Navi Mumbai. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Title: Inbound Officer Kotak 811
Company: Kotak Mahindra Bank
Location: Wagle Estate
Payroll: Direct employment with Kotak Mahindra Bank
Job Summary
We are looking for dynamic and customer-focused individuals for the role of Inbound Officer Kotak 811. The role involves handling inbound customer queries while identifying cross-selling opportunities to enhance customer experience and business growth.
Key Responsibilities
- Handle inbound customer calls efficiently and professionally
- Resolve customer queries related to banking products and services
- Deliver high-quality customer service (approx. 75% of role)
- Identify and execute cross-selling opportunities (approx. 25% of role)
- Maintain call quality and productivity standards (100150 calls per day)
- Achieve individual and team targets
Eligibility Criteria
- Education: Graduate (mandatory)
- Age Limit: 20 to 30 years
- Communication: Excellent spoken English skills
- Employment Gap: Not more than 6 months
Compensation & Benefits
- CTC: Up to 3,70,000 per annum (based on interview performance)
- In-hand Salary:
- Approx. 18,000/month (entry level)
- Up to 24,000/month (experienced candidates)
- Incentives: Up to 5,000 per month
- Payroll: Direct employment with Kotak Mahindra Bank
Work Schedule
- Shift Timing: Between 8:00 AM – 8:00 PM (any 9-hour rotational shift)
- Weekly Offs:
- First 6 months: 4 rotational offs per month
- After confirmation (6 months): 6 rotational offs per month
Location Details
- Work location: Wagle Estate, Thane
Submit Your Application!
To schedule your interview, Call or send your CV through WhatsApp
Contacted By: HR Mayuresh - 7030021322
Note: Immediate Joining!
Frequently Asked Questions
How do I apply for the Customer Support Executive( )On-Payroll position at Kotak Mahindra Bank?
Use the Apply button above to submit your application directly to Kotak Mahindra Bank. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Executive( )On-Payroll position at Kotak Mahindra Bank located?
This position is based in Navi Mumbai. Kotak Mahindra Bank has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Executive( )On-Payroll at Kotak Mahindra Bank earn?
Kotak Mahindra Bank has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Executive( )On-Payroll role at Kotak Mahindra Bank posted?
This role was posted on May 8, 2026 (31 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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