Website Manager

Hello,

Greeting from "Kotak Life Insurance"

Job Role - Website Manager

Location - Goregaon (Mumbai)

Candidate preferred location - Mumbai

Contact Person - Sangita Mandal (8369252270)

Interested person can share there resume at "kli.sangita-manadal@kotak.com"

Job Summary

We are looking for a technofunctional website management specialist to own the end-to-end operations, enhancements, and governance of our web properties. This role requires strong hands-on experience with Adobe AEM Edge Delivery Services (EDS) and the ability to manage multiple CMS stacks

You will serve as the bridge between business stakeholders and engineering teams, ensuring high availability, quality content delivery, performance, SEO compliance, and secure operations.

1) Website Operations & Run Management

Own day-to-day website operations: monitoring, incident triage, issue resolution, and service continuity.

Drive SLA-based support (L2/L3), manage P1/P2 incidents, and run root cause analysis (RCA) with preventive actions.

Coordinate release activities (hotfixes, scheduled releases), rollback plans, and post-deployment validation.

Manage environment readiness (Dev/UAT/Prod), access controls, and operational runbooks.

2) Adobe AEM EDS (Edge Delivery Services) Ownership

Implement and manage AEM EDS-based site delivery, ensuring reliable edge-first content delivery.

Work with dev teams on:

Site structure, routing, content modeling, and template patterns suitable for edge delivery.

CDN/cache behavior, cache invalidation strategies, and edge rules (as applicable).

Perform performance optimization focused on Core Web Vitals (LCP, INP, CLS), page weight reduction, and asset optimization.

Define operational practices for EDS publishing workflows and troubleshooting common delivery issues (content rendering, caching, indexing).

3) CMS Content Management & Governance (Multi-CMS)

Manage content publishing lifecycle: authoring support, approvals, publishing/unpublishing, and content QA.

Ensure adherence to content governance standards: templates/components usage, taxonomy, tagging, metadata, and content reuse.

Train and support content authors and business users on best practices and platform workflows.

Maintain content hygiene: broken links, redirects, expired content, accessibility requirements, and brand compliance.

Qualifications

Bachelor’s degree in Computer Science / IT / Engineering or equivalent experience.

4-7 years experience in website/CMS management

Agile, scrum certifications are an added advantage