Technical Lead - Consumer Experience

Full TimeRemote

Remote (US), Richmond, VA or Arlington, VARemotePosted 15 days ago

Role Overview

Koalafi is hiring a Technical Lead - Consumer Experience. This is a full-time remote role, with the team based in (US), Richmond, VA or Arlington. Part of Koalafi's Risk hiring, posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Risk roles is $99k-$130k (based on 500 comparable listings). Many employers share specifics during the interview process or after an initial screen.

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Job description

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That’s why we’re making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we’re transforming the financing experience and joining our team?

About the role

Koalafi is seeking a hands-on Tech Lead for the Consumer Team to drive the technical direction and execution of the systems that power our consumer web experience. This leader will guide a team of engineers responsible for payment processing, modernizing legacy systems, building scalable services, and delivering the tools that enable consumers to meet their financing needs with Koalafi.

As Tech Lead for the Consumer Team, you’ll shape the systems and team that power Koalafi’s consumer experience. You’ll direct and guide engineers through design and delivery, work closely with product, risk, and operations, and stay hands-on in the codebase. You’ll grow as both a people and technical leader while continuing to code and mentor others.

What you’ll do

Lead and deliver:

Define and execute the technical roadmap for consumer services and APIs
Architect, build, and modernize backend and frontend systems using React, Golang, and AWS
Guide design reviews and promote best engineering practices within the team
Shape quarterly roadmaps that balance ambitious modernization with high-impact features

Coach and influence:

Mentor engineers through pairing, feedback, and thoughtful one-on-one guidance
Partner with product, operations, and risk to align business goals with technical execution
Nurture a high-performing, collaborative engineering culture grounded in ownership and accountability

Innovate and optimize:

Improve system reliability, observability, and scalability for high-volume financial transactions
Integrate AI tools into daily development to streamline code analysis, refactoring, and feature builds while ensuring system reliability
Champion automation, testing, and deployment practices that drive speed and confidence
Collaborate on technical design reviews and ensure architectural consistency across services

What you’ll bring

7+ years of professional software engineering experience
3+ years of prior management experience
Experience leading technical efforts or small teams guided by data-driven decisions
Track record of turning complex technical visions into phased, achievable roadmaps
Proficiency in React and Golang, with the ability to provide legacy system support in C#/.Net
Strong database skills in schema design and performance optimization (SQL Server, Postgres)
Comfort working across frontend, backend, and serverless technologies (TypeScript, AWS)
Strong understanding of containerized services and event-driven systems
Proven ability to balance technical depth with business impact and clear communication
Bonus: prior experience in fintech, payments, or e-commerce

Location: Richmond, VA; Arlington, VA; or Remote (U.S.). Associates near one of our office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States.

Salary Range: $168,000-$217,000 per year (depending on experience and location)
Additional Compensation: This position will be eligible to participate in company bonus plan.

The final salary offer will depend on factors including, but not limited to, experience, skills, and geographic location. The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Applications will be accepted until position is filled.

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi, you will have a direct impact on our products and help shape the company’s success. We offer competitive compensation & benefits packages to keep you at your best:

Comprehensive medical, dental, and vision coverage
20 PTO days + 11 paid holidays
401(k) retirement with company matching
Student Loan & Tuition Reimbursement
Commuter assistance
Parental leave (maternal + paternal)
Inclusion and Associate Engagement Programs

Who we are & what we value:

We focus on what’s most important
We set clear expectations and deliver
We embrace challenges to reach our full potential
We ask, “How can this be better?”
We move fast together

About Koalafi

Koalafi

koalafi.com

RiskHires remote

14 other open roles at Koalafi on TryApplyNow.

View all 15 roles at Koalafi Visit website

Frequently Asked Questions

How do I apply for the Technical Lead - Consumer Experience position at Koalafi?

Use the Apply button above to submit your application directly to Koalafi. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Technical Lead - Consumer Experience role at Koalafi remote?

Yes. This is a remote role. The team is based in (US), Richmond, VA or Arlington, but the position itself does not require relocating to that office.

What does a Technical Lead - Consumer Experience at Koalafi earn?

Koalafi has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Technical Lead - Consumer Experience role at Koalafi posted?

This role was posted on July 7, 2026 (15 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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