Junior IT Administrator
Knox Systems, Inc.Role Overview
Knox Systems, Inc. is hiring a Junior IT Administrator. This is a full-time role in Washington. Part of Knox Systems, Inc.'s Security hiring, posted last week. The posted range is $65k to $85k. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Location
Washington D.C.
Employment Type
Full time
Department
Operations IT
Compensation
- Estimated Base Salary $65K – $85K
Overview
We’re looking for a motivated, curious, and people-oriented Junior IT Administrator to help support our growing internal technology environment.
This role is ideal for a recent graduate or early-career IT professional who wants hands‑on experience with modern enterprise IT systems, SaaS administration, identity management, and automation. You’ll work closely with experienced operations and IT leaders while learning how high-growth companies manage technology at scale.
You do not need to be an expert in every platform we use. We care more about problem-solving ability, communication skills, curiosity, and a willingness to learn.
This is a great opportunity for someone interested in growing into Systems Administration, IT Engineering, SaaS Operations, or Security Operations over time.
Key Responsibilities
- Provide day-to-day IT support across hardware, software, laptops, and SaaS applications
- Assist with employee onboarding and offboarding, including account setup and access management
- Troubleshoot issues related to Google Workspace, Slack, Zoom, and other workplace tools
- Support office IT operations and conference room technology
- Help manage platforms such as Google Workspace, Okta, Slack, Zoom, Jira, and Confluence
- Assist with user provisioning, permissions management, and access troubleshooting
- Support system updates, configurations, and operational improvements
- Maintain accurate documentation, guides, and operational procedures
- Assist with improving workflows and reducing repetitive manual tasks
- Learn and work with automation tools, APIs, and scripting over time
- Help identify opportunities to improve the employee IT experience
- Partner with operations, security, and engineering teams on internal technology initiatives
- Participate in troubleshooting, incident response, and continuous improvement efforts
- Contribute ideas that improve efficiency, scalability, and overall IT operations
Qualifications
- Bachelor’s degree or equivalent experience in Information Systems, IT, Computer Science, Cybersecurity, or a related field
- Internship, campus IT, help desk, or technical support experience preferred
- Strong communication and customer service skills
- Strong organizational skills and attention to detail
- Interest in modern IT systems, SaaS platforms, and automation
- Comfortable working in a fast-paced, highly collaborative in-office environment
Preferred Qualifications
- Experience or familiarity with tools such as: Google Workspace, Okta, Slack, Zoom, and ServiceNow.
- Experience troubleshooting and supporting windows and macOS endpoints.
- Basic understanding of identity and access management, onboarding/offboarding and asset lifecycle management
- Exposure to scripting or automation tools like: PowerShell, Python and JavaScript
- Understanding of basic cybersecurity principles such as MFA, password management, phishing awareness, and access control
- CompTIA A+, Network+, Security+, Google IT Support, or similar certifications are a plus
Frequently Asked Questions
How do I apply for the Junior IT Administrator position at Knox Systems, Inc.?
Use the Apply button above to submit your application directly to Knox Systems, Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Junior IT Administrator position at Knox Systems, Inc. located?
This position is based in Washington. Knox Systems, Inc. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
How much does the Junior IT Administrator role at Knox Systems, Inc. pay?
Knox Systems, Inc. has posted a compensation range of $65k to $85k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.
When was the Junior IT Administrator role at Knox Systems, Inc. posted?
This role was posted on May 31, 2026 (8 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Junior IT Administrator role at Knox Systems, Inc. entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Knox Systems, Inc. has listed.
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