Role Overview
Knowbe4 is hiring a entry-level Snr. Employee Relations Partner (Remote). This is a full-time remote role, with the team based in Remote. Part of Knowbe4's Risk hiring, posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Salary Context
Salary is not disclosed in this posting. Market median for Junior-level Risk roles is $80k-$100k (based on 42 comparable listings). Many employers share specifics during the interview process or after an initial screen.
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Job description
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Remote positions open to the US only.
The Opportunity
Join our People team as an autonomous specialist driving a high-performance culture and mitigating organizational risk across our business sectors. As a Snr. Employee Relations Partner, you'll serve as a trusted advisor and the primary point of contact for US People Managers on disciplinary matters, workplace conflicts, and employee grievances. You will collaborate directly with Employment Legal, client-facing HR Business Partners, and Senior Executives to deliver legally sound, strategic solutions to critical workforce issues in a fast-paced environment. The successful candidate possesses deep expertise in labor compliance, maintains exceptional documentation practices, and remains calm and objective in high-stakes situations to ensure professional fairness across the organization.
What You'll Do
- Employee Advisory & Conflict Resolution: Serve as the primary point of contact and trusted advisor for US People Managers regarding employee grievances, corrective action alignment, and workplace conflict resolution.
- Investigation Management: Independently lead and manage complex, sensitive workplace investigations from end-to-end for US operations, including allegations of harassment, discrimination, retaliation, misconduct, policy breaches, and workplace violence.
- Evidence & Reporting: Interview witnesses, collect and evaluate evidence, draft comprehensive investigation reports, and deliver objective, actionable recommendations to leadership.
- Compliance & Legal Partnership: Apply advanced expertise in US federal, state, and local labor laws to ensure compliance. Partner directly with the Employment Legal department, HR Business Partners, and Senior Executives on high-stakes escalations.
- Metrics & Risk Mitigation: Proactively monitor and analyze employee relations metrics, ticket trends, and attrition data within the HRIS to design targeted risk-mitigation strategies.
- Performance Coaching: Partner with HR Business Partners and Executives to provide expert coaching on the corrective action process, conflict resolution, and performance management execution.
- Disciplinary Execution: Draft and execute disciplinary actions, up to and including terminations, ensuring thorough and accurate documentation within the HRIS.
- Policy & Training Development: Design, draft, and administer proactive company-wide Employee Relations policies. Develop and deliver targeted training sessions for US managers on performance management and documentation best practices.
What You Bring
- You're a highly collaborative and client-experience focused professional who remains tactful, objective, and persuasive in confrontational or high-stakes corporate situations.
- 5+ years of overall HR experience, with a minimum of 3 years dedicated specifically to Employee Relations, including a proven track record of leading complex US-based investigations from start to finish.
- 2+ years of customer service or client-facing experience (can be outside of HR) paired with a high degree of business acumen and operational urgency.
- Deep understanding of US federal, state, and local employment laws—including Title VII, ADA, and ADEA—with direct experience partnering with employment legal counsel.
- Exceptional documentation practices, a thorough understanding of dispute resolution methodologies, and strong critical thinking skills.
- High level of precision and detail-orientation, ensuring clear stakeholder communication and seamless cross-functional collaboration.
- Bachelor’s degree in Employee Relations, Human Resources, or a related field (or equivalent work experience).
- Proficiency with Google Workspace (Gmail, Docs) and MS Office (Word, Excel).
Bonus points if you have:
- Direct experience working with the Workday HRIS system.
- Prior experience or knowledge within the technology or cybersecurity industry.
- Professional HR certifications such as SPHR, SHRM-CP, or SHRM-SCP.
Why You'll Love It Here:
- Talented and Dynamic Team: You’ll work with a talented and diverse group that is building amazing content and services that empower our customers to adopt our platform.
- Product Exposure: You’ll gain a comprehensive understanding of our business operations, partnering directly with senior leadership to scale a healthy organizational culture.
- Continuous Learning: Keep your skills sharp by obtaining certification bonuses or taking advantage of our tuition reimbursement.
The base pay for this position ranges from $95,000 - $100,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.
Application deadline: 7/26/2026. This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
About Knowbe4
Knowbe4
knowbe4.com
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Frequently Asked Questions
How do I apply for the Snr. Employee Relations Partner (Remote) position at Knowbe4?
Use the Apply button above to submit your application directly to Knowbe4. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Snr. Employee Relations Partner (Remote) role at Knowbe4 remote?
Yes. This is a remote role. The team is based in Remote, but the position itself does not require relocating to that office.
What does a Snr. Employee Relations Partner (Remote) at Knowbe4 earn?
Knowbe4 has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Snr. Employee Relations Partner (Remote) role at Knowbe4 posted?
This role was posted on June 26, 2026 (13 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Snr. Employee Relations Partner (Remote) role at Knowbe4 entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Knowbe4 has listed.
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