Senior Director of SMB Account Executives

Washington, DC Metro AreaPosted 7 weeks ago

Role Overview

Knowbe4 is hiring a Senior Director of SMB Account Executives. This is a full-time role in Washington, DC Metro Area. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Arlington positions open to candidates located in the Washington, DC area.

The Senior Director of Sales is responsible for managing, monitoring, coaching, and training a team of SMB Account Executive Directors and SMB Account Executives. This position will make a direct impact on KnowBe4 strategic success by driving the revenue-generating activities and identifying opportunities to improve sales techniques that increase productivity.

Responsibilities:

Monitor team and subordinate SMB employee statistics
Partner with the Director of Training to set up training for Account Executives who need coaching and implement strategy to improve their sales performance and efficiency.
Ensure SMB Directors are effectively assisting their subordinates in managing accurate pipelines and exceeding their sales goals
Assist with the recruitment of additional personnel
Conduct bi-monthly pipeline reviews with your Directors
Meet/exceed overall revenue objectives for the SMB Account Executive Area
Maintain accurate reporting and pipeline management
Ensure accurate forecasting is provided to sales leadership team
Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weigh

Minimum Qualifications:

Proven experience successfully running a sales organization and or territory
Experience managing a SaaS sales force and/or managing a sales force in the IT Security space (exceeding quota on a consistent basis)
Experience with Salesforce is a plus
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Strong verbal and written communications
Excellent time management and organization skills
Strong ability to motivate and increase sales using a positive approach
Strong coaching skills
Persuasive communication skills
Strong team player
Able to motivate a sales team
Strong analytical, strategic mindset and negotiation skills
Passionate about IT security

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

About Knowbe4

Knowbe4

knowbe4.com

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Frequently Asked Questions

How do I apply for the Senior Director of SMB Account Executives position at Knowbe4?

Use the Apply button above to submit your application directly to Knowbe4. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Senior Director of SMB Account Executives position at Knowbe4 located?

This position is based in Washington, DC Metro Area. Knowbe4 has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Senior Director of SMB Account Executives at Knowbe4 earn?

Knowbe4 has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Director of SMB Account Executives role at Knowbe4 posted?

This role was posted on May 20, 2026 (50 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.