Director Account Executives (SMB)

Clearwater, FloridaPosted 2 days ago

Role Overview

Knowbe4 is hiring a Director Account Executives (SMB). This is a full-time role in Clearwater, Florida. posted 2 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Clearwater positions open to candidates located in greater Tampa Bay area.

The Director Account Executives (Mid Market) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.

Responsibilities:

Manage and coach a team of 8-12 Account Executives to develop a strong team of world class sales professionals
Monitor the statistics for the Account Executives within the assigned territory
Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
Coach and support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
Maintain accurate reporting and pipeline management
Prioritize the workload and direct the activities of Account Executives
Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production
Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
Handle day to day needs of the sales team they manage
Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight

Qualifications:

Bachelor’s Degree is preferred
2+ years management experience preferred
SaaS sales background preferred
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Leadership skills required
Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
Strong verbal and written communications
Excellent time management and organization skills

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

About Knowbe4

Knowbe4

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Frequently Asked Questions

How do I apply for the Director Account Executives (SMB) position at Knowbe4?

Use the Apply button above to submit your application directly to Knowbe4. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Director Account Executives (SMB) position at Knowbe4 located?

This position is based in Clearwater, Florida. Knowbe4 has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Director Account Executives (SMB) at Knowbe4 earn?

Knowbe4 has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Director Account Executives (SMB) role at Knowbe4 posted?

This role was posted on July 7, 2026 (2 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.