Customer Success Manager – SMB Growth & Renewals (Remote)
Knit PeopleRole Overview
Knit People is hiring a mid-level Customer Success Manager – SMB Growth & Renewals (Remote). This is a full-time role in Edmonton. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
A growing technology company in Canada is looking for a Customer Success Manager. This role focuses on managing and supporting SMB clients, building lasting relationships, and collaborating with sales and marketing teams to foster customer satisfaction. The ideal candidate has a Bachelor's degree and 2-3 years of customer management experience, particularly in Payroll or HR software.
The position offers a fully remote work environment, competitive compensation, and generous health benefits from day one.
Frequently Asked Questions
How do I apply for the Customer Success Manager – SMB Growth & Renewals (Remote) position at Knit People?
Use the Apply button above to submit your application directly to Knit People. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Success Manager – SMB Growth & Renewals (Remote) position at Knit People located?
This position is based in Edmonton. Knit People has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Success Manager – SMB Growth & Renewals (Remote) at Knit People earn?
Knit People has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Success Manager – SMB Growth & Renewals (Remote) role at Knit People posted?
This role was posted on April 17, 2026 (52 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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