Demand Planner (Chinese Speaking Preferred)

Who Are We?

Kiokii Inc is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories, and lifestyle. With our rapid growth, we have 28 stores in North America to-date and more to come!

We are looking for a Demand Planner to join our Supply Chain team!

About the Role

As a Demand Planner, you will develop demand forecasts based on sales, marketing, and analytical data to support further decision making. This role is ideal for someone who thrives in a fast-paced retail environment and enjoys working with data to drive informed supply chain decisions.

Demand Forecasting & Analysis

• Develop and maintain demand forecasts using historical sales data, market trends, promotions, seasonality, and product lifecycle insights.
• Monitor key demand planning KPIs (e.g. forecast accuracy, bias, service levels) and investigate variances from targets.
• Provide scenario analysis and demand insights to support business planning and decision-making.
• Analyze demand patterns, forecast accuracy, and forecast bias to identify risks and opportunities.

Cross-Functional Collaboration

• Partner with cross-functional teams to gather demand inputs and align on assumptions and internal priorities
• Support product launches, promotions, and campaigns by translating commercial plans into demand forecasts.
• Collaborate with internal team to ensure demand plans are feasible and aligned with inventory, capacity, and service objectives.
• Communicate forecast changes, risks, and opportunities clearly to key stakeholders.

Systems & Process Improvement

• Maintain accurate and up-to-date demand planning data within ERP and planning systems.
• Ensure data integrity across forecasting tools, reports, and dashboards.
• Continuously improve forecasting models, processes, and assumptions to enhance accuracy and responsiveness.
• Support the development of standardized demand planning processes and best practices.

What You’ll Need

• 2–5 years of experience in demand planning, forecasting, supply planning, or inventory management, preferably in Retail or FMCG.
• Strong analytical skills with advanced Excel proficiency, including Pivot Tables and data analysis techniques.
• Experience working with ERP systems such as Oracle NetSuite or similar platforms.
• Solid understanding of demand planning principles, retail sales drivers, and product lifecycles.
• Strong attention to detail, problem-solving skills, and sound judgment when working with data.
• Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Strong communication and collaboration skills, with experience working cross-functionally.
• Chinese (Mandarin/Cantonese) language skills are an asset.
• Experience in the beauty or fashion industry is an asset.

Vacancy type: New

Kiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.

The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.

Pay: $45,000.00-$55,000.00 per year

Benefits

• Casual dress
• Dental care
• Extended health care
• Store discount
• Vision care

Ability to commute/relocate:

• Markham, ON L3R 3J8: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How soon can you start? Your notice period

Language:

• Chinese (Cantonese/Mandarin) (preferred)

Work Location: In person