/Production Support Engineer - Java & Azure Stack (Bengaluru)

🌍 About Keyrus

Keyrus is a global consulting and technology company focused on

• *making data matter — truly matter — from a human perspective**

.

Founded in 1996, Keyrus operates in

• *28+ countries across 5 continents**

, with more than

• *3,300 people worldwide**

. Our strength comes from combining deep expertise in

• *Data & Analytics, AI, Digital, and Management Consulting**

with a strong understanding of business realities.

Data is never the goal in itself.

We use data to

• *shape understanding, design meaningful experiences, and enable better, real-life decisions**

.

At Keyrus, we also believe companies have a responsibility beyond performance. Through our

• *Foundation and ESG initiatives**

, we actively contribute to sustainability, inclusion, and positive societal impact.

• *#OneTeamOneKeyrus**

🎯 The Role

At

• *Keyrus**

, we are looking for a

• *Senior Production Support / DevOps Engineer**

to support and operate enterprise Java-based platforms in close collaboration with development teams.

This role focuses on

• *application reliability, cloud operations, and observability**

, ensuring stable, secure, and performant systems across Azure environments.

The position sits within the same delivery unit as Java developers, acting as a key link between

• *development, cloud, and operations**

.

📍

• *Job location:**

Pune or Bangalore (Hybrid - 3 days per week in the office)

🕒

• *Contract type:**

Permanent

🗓

• *Target start date:**

February 2026 / March 2026

⏰

• *Working hours:**

Full time (40h/week), shifts switch between

• *APAC**

and

• *GMT**

timezone

• APAC shift: 6:00 AM to 3:00 PM IST
• EMEA shift: 1:00 PM to 10:00 PM IST
• India General shift: 10:00 AM to 7:00 PM IST

💵

• *Compensation:**

INR 20,00,000 – 42,00,000 per year

• *Note:**

All applications must be submitted in English.

💥 Your Impact

• *In This Role, You Will**
• Provide production support for business-critical applications, ensuring availability, performance, and reliability.
• Work closely with Java development teams to support application troubleshooting, including log analysis and root cause investigation.
• Support and monitor REST APIs and distributed application components.
• Operate and support applications deployed on Azure Kubernetes (AKS).
• Manage and support cloud services on Microsoft Azure, including:
• Azure Cosmos DB
• Azure SQL Server
• Azure Static Web Apps
• Blob Storage
• Static Web Apps
• Support Snowflake environments for data access and operational troubleshooting.
• Perform Unix/Linux operational tasks and environment-level troubleshooting.
• Execute and support DevOps processes, including deployments, releases, and environment validation.
• Implement and use monitoring and observability practices to proactively identify incidents.
• Handle incidents, service requests, and changes using ServiceNow.
• Manage batch processing and scheduling activities using Control-M.
• Maintain technical and operational documentation in Confluence.
• Use GitHub and Azure DevOps (ADO) for source control, pipelines, and collaboration.
• Collaborate within Agile delivery teams and contribute to continuous service improvement.

⚡ What Makes This Role Challenging

• You will work in complex, evolving client environments
• You are expected to balance delivery quality with pragmatism
• You will collaborate with diverse profiles across functions and cultures
• Autonomy increases with seniority — so does responsibility

👤 What We’re Looking For

Must-haves

• At least 5 years of strong experience in Production Support / DevOps roles within enterprise environments.
• Hands-on experience supporting Java applications, including troubleshooting and log analysis.
• Experience with Unix/Linux systems is a good-to-have.
• Experience supporting APIs and service-based architectures.
• Solid experience with Microsoft Azure, including:
• Kubernetes (AKS)
• Azure Cosmos DB
• Azure SQL Server
• Azure Static Web Apps
• Blob Storage
• Proficiency in SQL
• Experience with GitHub
• Valuable understanding of DevOps practices and operational workflows.
• Experience with Monitoring and Observability tools, preferably Dynatrace.
• Experience with Snowflake is a good to have (available to upskill)