Intern - Product

TorontoPosted 14 days ago

Role Overview

Kensingtontours is hiring a Intern - Product. This is a internship role in Toronto. posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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ExcelORTriageAccessibilityKensingtonTheyPrivateTouring

Job description

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!

We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.

To learn more about Kensington, visit kensingtontours.com.

Position Overview

We are seeking a highly organized and detail-oriented Product Intern to join our Product & Partnerships team.

This is an execution-focused role that supports the creation, maintenance, and enhancement of Kensington's travel products. You will play an important role in coordinating workflows, supporting product builds, conducting research, and helping ensure our product information remains accurate, consistent, and aligned with Kensington's standards.

This opportunity is ideal for someone who enjoys organization, research, process management, and working behind the scenes to help deliver exceptional travel experiences.

What You'll Do

Product Build & Setup Support

Prepare, format, and proofread service briefs for new and existing itineraries
Source, organize, and upload images into internal systems
Support product setup activities while ensuring accuracy, consistency, and completeness
Assist with maintaining product data and content across platforms

Research & Development Support

Conduct destination, supplier, and itinerary research to support new product development and refreshes
Consolidate research findings into clear, structured recommendations and summaries
Support updates and enhancements to existing product content

Workflow & Inbox Management

Triage incoming requests from Destination Experts, DMC partners, and internal stakeholders
Track requests, manage workflow queues, and ensure timely follow-up
Draft concise communications, summaries, and responses for internal review

Reporting & Feedback Support

Assist with Net Promoter Score (NPS) tracking and reporting
Support the collection and organization of customer, partner, and internal feedback
Identify recurring themes and summarize insights to support continuous product improvement

What You'll Bring

Exceptional attention to detail and commitment to quality
Strong organizational and time-management skills
Ability to manage multiple priorities while maintaining accuracy
Proficiency with Excel, Google Sheets, and structured data templates
Excellent written communication skills, including drafting, proofreading, and summarizing information
A proactive approach and willingness to take initiative within established processes
Strong research and analytical skills

Interest in travel and global destinations, with the ability to quickly synthesize information from multiple sources

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

About Kensingtontours

Kensingtontours

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Frequently Asked Questions

How do I apply for the Intern - Product position at Kensingtontours?

Use the Apply button above to submit your application directly to Kensingtontours. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Intern - Product position at Kensingtontours located?

This position is based in Toronto. Kensingtontours has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Intern - Product at Kensingtontours earn?

Kensingtontours has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Intern - Product role at Kensingtontours posted?

This role was posted on June 26, 2026 (14 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.