Account Manager

Full Timemid

Vancouver, British ColumbiaPosted 7 days ago

Role Overview

Kaseya Careers is hiring a mid-level Account Manager. This is a full-time role in Vancouver, British Columbia. Part of Kaseya Careers's Security hiring, posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Mid-level Security roles is $120k-$160k (based on 436 comparable listings). Many employers share specifics during the interview process or after an initial screen.

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Job description

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Position Summary

Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of MSP accounts, focusing on supporting customers with strong growth potential.

In this role, you’ll be responsible for expanding and maximizing value within existing accounts, identifying new opportunities, strengthening relationships, and driving consistent revenue growth through proactive account management.

Key Responsibilities

Account Ownership & Expansion: Take full ownership of a portfolio of Managed Service Provider (MSP) accounts, proactively identifying upsell and cross-sell opportunities across Kaseya’s product suite to unlock new revenue.
Customer Re-Engagement & Relationship Building: Reignite and build strong relationships with existing MSP customers—especially those with low engagement—connecting with key decision-makers and aligning solutions to their evolving business needs.
Commercial Growth Strategy: Develop and execute tailored account plans, including regular outreach, check-ins, and business reviews to uncover opportunities and drive expansion.
Adoption & Value Realization: Monitor product usage and adoption metrics, addressing gaps and driving increased engagement to support long-term growth and retention.
Revenue Ownership: Own and consistently exceed revenue targets by driving expansion within your account base, contributing to both immediate wins and long-term account growth.
Cross-Functional Collaboration: Partner closely with Customer Success, Sales, and other internal teams to deliver a seamless customer experience and maximize account potential.
CRM & Pipeline Management: Leverage Salesforce to manage your pipeline, track account activity, and maintain accurate forecasting and reporting.

Required Qualifications

2-4+ years of experience in an account management or relationship-focused sales role.

Preferred Qualifications

Experience in B2B sales managing or working with Managed Service Provider (MSP) clients.
Proven ability to meet or exceed sales targets.
Strong commercial mindset with a passion for account growth and expansion.
Highly motivated, coachable, and resilient in a fast-paced environment.
Excellent communication, organizational, and interpersonal skills.
Experience using CRM tools (Salesforce preferred).
Strong analytical and forecasting abilities.

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

About Kaseya Careers

Kaseya Careers

kaseya.com

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Frequently Asked Questions

How do I apply for the Account Manager position at Kaseya Careers?

Use the Apply button above to submit your application directly to Kaseya Careers. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Account Manager position at Kaseya Careers located?

This position is based in Vancouver, British Columbia. Kaseya Careers has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Account Manager at Kaseya Careers earn?

Kaseya Careers has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Account Manager role at Kaseya Careers posted?

This role was posted on July 16, 2026 (7 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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