Communications and Volunteer Coordinator

The Kanata Food Cupboard is seeking a dynamic, creative, and community-minded Communications and Volunteer Coordinator to help advance our mission of reducing hunger and strengthening food security in our community.

This position combines two core areas of responsibility:

• Marketing & Communications — creating compelling content, elevating our public presence, and driving engagement through storytelling and strategic communication.
• Volunteer Management — recruiting, training, supporting, and coordinating the volunteers who make our programs possible.

This opportunity is ideal for someone who enjoys working with people, is organized and is interested in developing skills in non-profit communications and volunteer coordination.

About the Role

This is a part-time position (30 hours per week), approximately divided as:

• 10 hours per week focused on communications
• 20 hours per week focused on volunteer coordination and support

Occasional evening or weekend work may be required for events or volunteer activities.

Key Responsibilities

Marketing and Communications (10 hrs/week)

You will support how the Kanata Food Cupboard shares its impact and connects with the community. Responsibilities include:

• Creating engaging content for social media, newsletters, and email updates
• Updating the website to ensure accuracy, accessibility, and relevance
• Assisting with the design of digital and print materials using tools such as Canva
• Scheduling and managing social media posts and engagement
• Collecting and sharing stories that highlight volunteers, programs, and community impact
• Supporting promotion of events and awareness campaigns
• Assisting with basic tracking of communications performance and engagement
• Supporting event promotion and managing event related communications before, during and after activities.
• Promoting seasonal, fundraising and awareness campaigns

Volunteer Management (20 hrs/week)

You will play an important role in ensuring volunteers are supported, organized, and engaged by:

• Leading volunteer recruitment and outreach activities and partnerships
• Managing screening processes, including interviews, reference checks, and onboarding for new volunteers.
• Scheduling volunteers for programs, events and operations.
• Developing and delivering volunteer training materials and orientation sessions.
• Working with program and operations staff to identify volunteer needs.
• Coordinating volunteer schedules to ensure adequate support for programs, events, and organizational activities.
• Responding to scheduling challenges such as cancellations, absences, and last‑minute needs.
• Serving as the primary contact for volunteer inquiries, support, and conflict resolution.
• Planning and facilitating individual and group volunteer experiences (including corporate, school, youth, and community groups).
• Maintaining accurate volunteer records and scheduling information,
• Leading volunteer recognition, retention, and engagement initiatives to foster a positive and inclusive volunteer culture.

Required Qualifications

• Post-secondary education in communications, marketing, public relations, social sciences, or a related field (or equivalent combination of education and experience)
• Strong written and verbal communication skills
• Experience using social media tools, preferable for a non-profit organization.
• Experience using Canva, WordPress, or email marketing tools (e.g., Constant Contact)
• Good organizational skills and attention to detail
• Ability to work independently and collaboratively in a small team environment
• Positive, community-oriented attitude and willingness to learn
• Interest in food security, social services, or community development
• Ability to handle multiple tasks in a busy, service-focused environment
• Valid G driver’s license and consent for an Auto Report Authorization.
• Ability to lift up to 45 lbs occasionally
• Successful Police Vulnerable Sector Check

Recommended Qualifications (Assets)

The following experience is considered an asset but is not required:

• Previous volunteer, nonprofit, or community service experience
• Experience working with volunteers or in team-based environments
• Working proficiency in French or another language is an asset

Why Join the Kanata Food Cupboard?

• Gain practical, real-world experience in nonprofit communications and volunteer coordination
• Work in a supportive, community-focused environment
• Contribute directly to food security in the Kanata community.
• Build transferable skills in storytelling, digital media, and people management
• Opportunity for growth as the organization expands

The Kanata Food Cupboard is an equal opportunity employer. Accommodations are available upon request throughout the hiring process.

We offer a competitive, market-aligned hourly rate of $23-$26, based on experience and qualifications. We also offer benefits, vacation, and processional development opportunities.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

To apply: Please send your CV and cover letter to Cara-Leigh Wyllie, Executive Director.

CaraLeigh.Wyllie@kanatafoodcupboard.ca