Senior Regional Operations Manager

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New York, NYPosted Today

Role Overview

Jones Lang LaSalle (JLL) is hiring a Senior Regional Operations Manager. This is a full-time role in New York. posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:
The Senior Regional Operations Manager will lead regional mobile engineering and facilities operations across a multi-site portfolio, serving as a strategic partner to the Director of Mobile Engineering Services. This role is responsible for driving operational performance, engineering service delivery, financial management, compliance, workforce leadership, and client relationship management across multiple locations. The position requires a strong operational leader with extensive facilities management experience, technical expertise in building systems, and the ability to manage large-scale regional operations in fast-paced corporate environments.

Your day-to-day tasks will include:

Lead regional mobile engineering and facilities operations across multiple sites, ensuring consistent service delivery, operational efficiency, and compliance with client standards
Serve as the primary escalation point for Operations Managers, engineering teams, vendors, and clients regarding operational issues, service delivery concerns, and critical incidents
Partner with the Director of Mobile Engineering Services to execute regional strategies, workforce planning initiatives, and client objectives
Provide leadership, coaching, and performance management to Operations Managers and regional engineering teams
Oversee staffing models, recruitment efforts, succession planning, employee development, and workforce performance initiatives
Drive operational excellence through preventive maintenance programs, KPIs, SLAs, standardized procedures, and continuous improvement initiatives
Manage regional operating and capital budgets, including forecasting, financial analysis, variance reporting, and cost optimization strategies
Ensure compliance with JLL policies, client requirements, OSHA regulations, life safety standards, and local/state regulatory requirements
Build and maintain strong client relationships through operational reporting, strategic planning meetings, and executive-level communication

Desired experience and technical skills:

Requirements:

Bachelor’s degree or equivalent work experience in Facilities Management, Engineering, Operations Management, or a related field
Minimum 8–10 years of facilities management or engineering operations experience within corporate, critical environment, healthcare, financial services, or large commercial portfolios
Minimum 3–5 years of leadership experience managing regional teams, Operations Managers, or multi-site engineering operations
Strong technical knowledge of HVAC, electrical, plumbing, life safety systems, building automation systems, and critical infrastructure operations
Proven experiencemanaging operational budgets, financial reporting, forecasting, and capital planning
Experience leading vendors, contractors, and cross-functional operational teams across multiple sites
Strong client relationship management and presentation skills with senior leadership stakeholders
Experience developing KPIs, SLAs, operational reporting, and continuous improvement programs
Proficiency with CMMS platforms and Microsoft Office applications including Excel, PowerPoint, and Outlook
Strong organizational, analytical, communication, and problem-solving skills
Ability to travel regionally as needed to support operational requirements

Preferred:

Professional certifications such as CFM, FMP, SMA, PMP, LEED, or equivalent industry credentials
Experience supporting mobile engineering services or regional field operations teams
Experience managing facilities operations within financial services, critical environments, healthcare, life sciences, or large corporate portfolios
Knowledge of energy management, sustainability initiatives, and operational optimization strategies
Experience leading large-scale operational transitions, account mobilizations, or portfolio integrations

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

140,000.00 – 170,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

About Jones Lang LaSalle (JLL)

Jones Lang LaSalle (JLL)

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Frequently Asked Questions

How do I apply for the Senior Regional Operations Manager position at Jones Lang LaSalle (JLL)?

Use the Apply button above to submit your application directly to Jones Lang LaSalle (JLL). Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Senior Regional Operations Manager position at Jones Lang LaSalle (JLL) located?

This position is based in New York. Jones Lang LaSalle (JLL) has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Senior Regional Operations Manager at Jones Lang LaSalle (JLL) earn?

Jones Lang LaSalle (JLL) has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Regional Operations Manager role at Jones Lang LaSalle (JLL) posted?

This role was posted on July 22, 2026 (today). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Senior Regional Operations Manager role at Jones Lang LaSalle (JLL) require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Jones Lang LaSalle (JLL) lists their specific requirements in the description below, so review the must-have qualifications closely before applying.