Remote Customer Service - Product Support - per hour
JobsInMass.comRole Overview
JobsInMass.com is hiring a mid-level Remote Customer Service - Product Support - per hour. This is a full-time role in Chelsea. posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
We are seeking a dedicated Work-From-Home Customer Service - Product Support professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of $25-$45 per hour.
As a Customer Service - Product Support representative, you will
- Assist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issues
- Troubleshoot technical problems and guide users through troubleshooting steps
- Maintain detailed records of customer interactions and resolutions in our CRM system
- Collaborate with internal teams to escalate and resolve complex issues efficiently
- Provide feedback to improve product features and customer experience
Key skills include excellent communication, problem-solving abilities, and a customer-focused attitude. Prior experience in customer support or product assistance is beneficial but not required.
Benefits include
- Flexible work hours and remote work environment
- Competitive pay rate with opportunities for bonuses
- Comprehensive training and ongoing support
- Health, dental, and vision insurance options
- Paid time off and holidays
Join our team and enjoy a rewarding role helping customers while working comfortably from home in Chelsea, Massachusetts.
About JobsInMass.com
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Frequently Asked Questions
How do I apply for the Remote Customer Service - Product Support - per hour position at JobsInMass.com?
Use the Apply button above to submit your application directly to JobsInMass.com. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Remote Customer Service - Product Support - per hour position at JobsInMass.com located?
This position is based in Chelsea. JobsInMass.com has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Remote Customer Service - Product Support - per hour at JobsInMass.com earn?
JobsInMass.com has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Remote Customer Service - Product Support - per hour role at JobsInMass.com posted?
This role was posted on June 26, 2026 (17 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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