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Call Centre Agent

Jobs for Humanity
Full TimeentryRemote
Richmond, VA, United States (Remote)RemotePosted Yesterday

Role Overview

Jobs for Humanity is hiring a entry-level Call Centre Agent. This is a full-time remote role, with the team based in Richmond, VA, United States (Remote). posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Resume Keywords to Include

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KPIsDescriptionCustomerAtContactCentreCommitmentAA

Job description

Job Description

About You:

We’re looking for a Customer Service professional with:

  • At least 1 year of experience in Customer Service
  • At least 1 year of experience in a Contact Centre (preferred)
  • Excellent communication & problem-solving skills
  • Ability to stay calm & think fast in urgent situations
  • Strong teamwork, adaptability, and attention to detail
  • Commitment to growing your career with AA Ireland
  • A strong work ethic & results-driven mindset

Your Role as a Customer Service Agent:

  • Assist Members & customers with roadside breakdown assistance
  • Deliver excellent customer service, meeting KPIs and performance targets
  • Create a positive first impression by being professional, friendly & helpful
  • Handle objections & resolve issues, escalating complex cases when needed
  • Contribute to process improvements and team success

All your information will be kept confidential according to EEO guidelines.

About Jobs for Humanity

Jobs for Humanity logo

Jobs for Humanity

jobsforhumanity.com

Hires remote

71 other open roles at Jobs for Humanity on TryApplyNow.

Frequently Asked Questions

How do I apply for the Call Centre Agent position at Jobs for Humanity?

Use the Apply button above to submit your application directly to Jobs for Humanity. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Call Centre Agent role at Jobs for Humanity remote?

Yes. This is a remote role. The team is based in Richmond, VA, United States (Remote), but the position itself does not require relocating to that office.

What does a Call Centre Agent at Jobs for Humanity earn?

Jobs for Humanity has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Call Centre Agent role at Jobs for Humanity posted?

This role was posted on July 21, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Is the Call Centre Agent role at Jobs for Humanity entry-level?

Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Jobs for Humanity has listed.

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