Associate Director of Admissions, Jefferson Enrollment Management (JEM) Full

Job Details

The Associate Director of Admissions conducts and directs recruitment, selection, and yield activities for assigned application pools. All efforts are focused on optimizing applicant and advisor relationships as well as funnel conversion rates in the achievement of stated goals (headcount, quality, revenue, and composition). This is a highly collaborative position that leverages the work of academic partners, administrative partners, and Jefferson Enrollment Management colleagues to achieve goals. The Sr. Associate Director directly manages application pools while also guiding/managing other team members in the management of application pools.

Job Description

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Student Recruitment:  conduct student recruitment activities including off-campus, on-campus, and virtual events/visits.
• Prospect/Applicant Outreach:  conduct activity related to converting individuals from prospects to applicants and from incomplete to complete applicants.

• Student Selection:  under the guidance of the Sr. Director/Director, determine selection criteria and design and implement application review and selection procedures including interviews & decision communications.

• Admitted/Deposited Student Outreach:  conduct activity related to converting admitted and deposited students to enrolled students.

• Application Pool Management:  working with the Sr. Director/Director, ensure that the flow of applicants through the enrollment funnel supports the stated goals; manage offer targets, waitlists, melt-indicators, etc.

• Special Population Management:  develop strategies to address assigned sub-populations (i.e. athletes, re-entries, cross-campus transfers, etc.)

• Key Collaborations:  collaborate extensively with academic and administrative colleagues in the recruitment, selection, and yield of new students.

• Staff Management:  directly manage employees as assigned and/or support the Sr. Director/Director in the oversight and mentorship of staff members within the team (includes hiring, onboarding, training, performance management); serve as the point of contact in the absence of the Sr. Director/Director.

• Admissions Leadership Responsibilities:  as a senior member of the Admissions team, contribute to efforts related to planning, policy & procedure development, quality assurance & effectiveness, and team management.

• Other duties as assigned.

Competencies (Knowledge, Skills, and Abilities Required):

All positions in Jefferson Enrollment Management require competency in the following areas:

• Communication skills

• Interpersonal skills

• Attention to detail

• Critical thinking and problem-solving skills

• Ability to work independently and as part of a team in a high-volume and ever-changing environment

• Microsoft Office Suite, effective use of computers and related software

• Positive customer service orientation

This position requires competency in these additional areas:

• Enrollment Management industry knowledge (specific to student selection & yield

Minimum Education and Experience Requirements:

Education:

• Bachelor’s Degree required; Master’s Degree preferred.

AND

Experience:

• 5+ years industry experience, 1+ years management/leadership experience

Additional Information

(Extensive = 7-10x per month / Frequent = 4-6x per month / Occasional = 1-3x per month / Rare = 0-1x per month)

Local Travel: Extensive (off-campus & between campuses)

Overnight Travel: Occasional

Evening Work:            Frequent

Weekend Work:    Occasional

Population Specific Patient Care Responsibilities

Yes ☐  No ☒

Decision-Making Authority

Decisions are made requiring broad interpretation of policies, procedures, or instructions.

Supervisory Responsibilities

☒ Instructing

☒Reviewing Work                       

☒Hiring/Terminating                  

☒Assigning Work

☒Assessing Performance

☒Disciplining

☐Not Applicable

Degree of Supervision Received

General Supervision

Positions Supervised or Directed (Titles and Approximate Numbers)

There are 1-3 employees under the management of this position spanning the following levels:

• Sr. Assistant/Assistant Director (1-2)
• Counselor (1-2)
• Coordinator

Additionally, this position:

• Will lead committees related to portfolio of work.
• Will assign tasks and deadlines as well as review work of colleagues through committees.
• Will serve as the direct point of contact for administrative partners and team members in absence of the Sr. Director/Director.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Philadelphia University

Primary Location Address

3242 School House Lane, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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