Customer Data Specialist

Full Timejunior

San Mateo, CAPosted 12 days ago

Role Overview

IXL Learning is hiring a entry-level Customer Data Specialist. This is a full-time role in San Mateo. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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Job description

IXL Learning, developer of personalized learning products used by millions of people globally, is looking for a Customer Data Specialist. This role will support key accounts by providing data-driven insights to optimize IXL's implementation and benefits within schools and districts.

Collaborating with Account Management, you will identify and fulfill the data requirements of our high-priority customers. This involves creating custom reports that effectively communicate IXL's impact on student and school performance. The successful candidate will possess strong data analysis and manipulation skills, attention to detail, organization, and excellent communication.

This position requires you to be in our San Mateo, CA, headquarters office.

WHAT YOU'LL BE DOING

Build and maintain strong working relationships with Sales, Customer Success, Professional Learning, Research, and Marketing teams to understand reporting needs and prioritize requests effectively
Translate complex stakeholder requests into accurate, well-structured reports and visualizations that illuminate IXL usage, student growth, and overall progress
Develop a deep understanding of IXL's databases and proactively identify opportunities to refine and improve processes for data reporting
Collaborate with Engineering on intricate data requests, escalating and problem-solving effectively to deliver accurate outputs

WHAT WE'RE LOOKING FOR

Bachelor's degree in mathematics, data analytics, or a related field
3+ years of experience in a similar role (e.g., data analyst, data-driven customer success, or marketing analytics)
Proven analytical skills, including the ability to translate complex data requests into clear reports and visualizations
Proficiency in Excel or Google Sheets; experience with Python (pandas, numpy, matplotlib) is a plus
Excellent written and verbal communication, and proven ability to collaborate cross-functionally
Self-motivated and organized, with the ability to manage a queue of requests independently and make sound decisions aligned with the team and company needs
Experience managing confidential customer data

The base salary range for this full-time position is $70,000 to $90,000 + benefits. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

ABOUT IXL LEARNING

IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:

1 in 4 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation's largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources

Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.

About IXL Learning

IXL Learning

ixllearning.com

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Frequently Asked Questions

How do I apply for the Customer Data Specialist position at IXL Learning?

Use the Apply button above to submit your application directly to IXL Learning. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Customer Data Specialist position at IXL Learning located?

This position is based in San Mateo. IXL Learning has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Customer Data Specialist at IXL Learning earn?

IXL Learning has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Customer Data Specialist role at IXL Learning posted?

This role was posted on July 10, 2026 (12 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Is the Customer Data Specialist role at IXL Learning entry-level?

Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements IXL Learning has listed.