IT Support Technician

Be an Early ApplicantFull Timeentry Hybrid

Brentwood, Tennessee, United StatesPosted Today

Role Overview

Ivxhealth is hiring a entry-level IT Support Technician. This is a full-time hybrid role, based in Brentwood, Tennessee. Part of Ivxhealth's Security hiring, posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

TaxHIPAAORInventoryCompensationBenefitsComplianceGDPR

Job description

Join IVX Health as an IT Support Technician / Help Desk!

Are you passionate about providing technical support and ensuring smooth IT operations? IVX Health is seeking an IT Support Technician to assist with troubleshooting, system maintenance, and end-user support. This role is vital in keeping our hardware, software, and network infrastructure running efficiently while helping to improve IT security and compliance.

This is a hybrid role based in Brentwood, TN, offering an opportunity to work in a fast-paced healthcare environment and support mission-critical IT functions.

What You Will Do

Technical Support & Troubleshooting – Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues.
System Maintenance & Upgrades – Install, configure, and maintain computers, operating systems, and applications to ensure system reliability.
IT Administration – Assist with user account management, access control, IT inventory tracking, and system documentation.
Network Support – Troubleshoot network connectivity issues, assist in the setup and maintenance of network equipment, and ensure network security.
User Support & Training – Set up and configure workstations for new employees, provide user training, and create IT support documentation.
Security & Compliance – Enforce IT security best practices, ensure HIPAA compliance, and assist in security policy implementation.
Assist with Help Desk Operations – Provide second and third-level technical support to resolve escalated IT issues.
Perform Additional Duties – Support IT and business initiatives as assigned.

What We Are Looking For

Technical Proficiency – Strong understanding of computer systems, software, and troubleshooting methodologies.
Networking Knowledge – Basic understanding of IP addressing, routing, DNS, and firewall management.
Customer Service Skills – Excellent interpersonal skills and ability to assist employees at all technical proficiency levels.
Security & Compliance Awareness – Knowledge of IT security best practices, data protection measures, and regulatory requirements (e.g., HIPAA, GDPR).
Problem-Solving & Adaptability – Ability to quickly diagnose IT issues, prioritize tasks, and manage multiple support requests.
Commitment to Continuous Learning – Willingness to stay updated on emerging technologies, IT security trends, and infrastructure advancements.

Required Certification, Education and Experience

Education – High School Diploma or GED required.
Preferred Degree – Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
Experience – Minimum 1 – 2 years of experience in technical support, help desk, or IT technician roles.
Security & Compliance Knowledge – Understanding of IT security principles, data protection measures, and HIPAA/GDPR compliance.

Why Join IVX Health

Hybrid work flexibility with a collaborative and innovative work environment
Opportunity to make a direct impact at a fast growing healthcare organization
Competitive compensation and benefits

About IVX Health

IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.

Our Mission: To improve the lives of those we care for by redefining the care experience

Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions

Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence

Benefits We Offer

Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan – Secure your future with a competitive company match.
Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance – Financial protection for you and your loved ones.
Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
Continuing Education – Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus – Earn rewards for helping us find top talent.

Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.

Privacy Policy

About Ivxhealth

Ivxhealth

SecurityHybrid

75 other open roles at Ivxhealth on TryApplyNow.

View all 76 roles at Ivxhealth

Frequently Asked Questions

How do I apply for the IT Support Technician position at Ivxhealth?

Use the Apply button above to submit your application directly to Ivxhealth. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the IT Support Technician role at Ivxhealth remote or in-office?

This is a hybrid role based in Brentwood, Tennessee. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.

What does a IT Support Technician at Ivxhealth earn?

Ivxhealth has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the IT Support Technician role at Ivxhealth posted?

This role was posted on July 9, 2026 (today). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Is the IT Support Technician role at Ivxhealth entry-level?

Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Ivxhealth has listed.

Browse Cyber Security Jobs →