Support Engineer III

<p>Our Worldwide Response Center is looking for&nbsp;experienced&nbsp;developers&nbsp;or development support professionals&nbsp;to help our customers succeed&nbsp;with&nbsp;our products.&nbsp;</p> <p><strong>InterSystems Worldwide Response Center helps our customers succeed by solving problems.</strong>&nbsp;</p> <p>As a developer support professional in the WRC:&nbsp;</p> <ul> <li>You manage the solution of complicated problems in complex technical environments.</li> <li>You will contribute to a smart, cooperative, problem-solving team that provides international support to real-world applications used by major organizations,&nbsp;public&nbsp;and&nbsp;private.</li> <li>You will work with a range of technologies in the areas of object-oriented programming, Web, databases, SQL, high availability,&nbsp;AI,&nbsp;and performance.</li> <li>You will use source code as an investigative resource.</li> <li>You own responsibility for solutions, decide the plan of attack, and are accountable for the results.</li> </ul> <p><strong>You will grow your career and build your value.</strong>&nbsp;</p> <ul> <li>We provide training to hone your problem-solving and communication skills.</li> <li>You will be exposed to a broad range of technology.</li> <li>You will gain skills and confidence in driving high-leverage situations.</li> <li>You have the opportunity&nbsp;for&nbsp;constant learning.</li> <li>A mentor will help you&nbsp;identify&nbsp;and develop your technical, professional, and personal skills for a successful technical career.</li> <li>You will be challenged, so make sure a challenge is what you are looking for.</li> <li>After&nbsp;completing&nbsp;training for&nbsp;your&nbsp;role, you will&nbsp;be required&nbsp;to&nbsp;participate&nbsp;in extended support coverage on a rotational basis. This will require you to work occasional&nbsp;weekend&nbsp;or evening hours.&nbsp;This&nbsp;additional&nbsp;time would be&nbsp;compensated.</li> </ul> <p><strong>You need to have:</strong>&nbsp;</p> <ul> <li>BS in Computer Science,&nbsp;Engineering&nbsp;or hard Science</li> <li>Enthusiasm for solving interesting problems.</li> <li>Experience with Unix/Linux or Windows&nbsp;environments&nbsp;a plus.</li> <li>Strong Communication skills are&nbsp;a must.</li> <li>Experience in the healthcare IT industry is valued.</li> <li>10+ years of experience developing or&nbsp;maintaining&nbsp;software.</li> </ul> <hr> <p><em>We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.</em></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 14px;">InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.</span></p> <p><span style="font-size: 14px;">Other compensation may include a discretionary annual variable target incentive.</span></p> <p><span style="font-size: 14px;">The company also provides generous employee benefits including:</span></p> <ul> <li style="font-size: 14px;"><span style="font-size: 14px;">Medical, vision, and dental insurance</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">Short-term and long-term disability, and life insurance</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">401(k) Profit Sharing Contribution</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">Paid Time Off and Holidays</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">Parental Leave</span></li> <li style="font-size: 14px;"><span style="font-size: 14px;">Tuition reimbursement</span></li> </ul></div><div class="title">The estimated base compensation range for this role is:</div><div class="pay-range"><span>$102,000</span><span class="divider">&mdash;</span><span>$127,000 USD</span></div></div></div><div class="content-conclusion"><p style="font-weight: 400;"><strong>About InterSystems</strong></p> <p style="font-weight: 400;">InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit&nbsp;<a href="https://cts.businesswire.com/ct/CT?id=smartlink&amp;url=https://www.intersystems.com/&amp;esheet=53379223&amp;newsitemid=20230410005415&amp;lan=en-US&amp;anchor=InterSystems.com&amp;index=4&amp;md5=3edf749fa33f5a2ac0c355c410576e90" data-outlook-id="1e721f69-f681-4067-9281-970e94b3ef11"><strong>InterSystems.com</strong></a>.</p></div>