Purpose of Job:

The NAC Delivery Specialist delivers batteries and provides exceptional customer service to National Account customers and dealers within their territory. 

Job Components:

• Deliver batteries and provide service to each National Account customer on your route in a safe and timely manner.

• Load and unload trucks safely and maintain an accurate account of all company assets.

• Keep displays and product clean, full, and rotated per National Account agreement.

• Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing.

• Complete delivery/route transactions and other paperwork on a timely basis.

• Interact professionally with all stakeholders, including team members, managers, and customers.

• Follow / fulfill all driver program requirements, as specified by the manager.

• Collect and return junk and/or used batteries to the warehouse.

• Other duties as assigned, including battery delivery and service to non-National account customers.

Qualifications:

• High school graduate (or equivalent).

• Able to read, write, and compute basic math.

• Excellent communication skills required.

• Minimum of one year of customer service experience required.

• Previous delivery driving experience preferred.

• Working knowledge of electronic inventory management tools is required (tablets, scanners).

• Demonstrates good organizational skills and can prioritize tasks.

• Works with a high degree of accuracy and attention to detail.

• Approaches tasks with a sense of urgency.

• Able to work overtime if requested.  Depending on location, the ability to work one or more overnight routes per week may be required. 

• Must have a clean drivers record AND meet driver qualifications requirements 

• Must have and maintain a valid DOT medical card.

Scope Data:

• Works independently with limited supervision.

• Accountable for accurate inventory management of company assets.

• Uses frequent independent judgment when making decisions.

• Operate with integrity and demonstrate a positive attitude.

Work Environment:

• Exposed to battery warehouse conditions, such as exposure to moving equipment, mechanical parts, fumes or airborne particles; toxic or caustic chemicals.

• Specific vision abilities include close vision, depth perception, and the ability to adjust focus.

• Repetitive lifting

• Consistent sitting, standing and walking 

• Use of Personal Protective Equipment  (PPE) required

• Exposed to the hazards of the road when operating or riding in a vehicle

• Be able to regularly lift and/or move up to 50lbs, without assistance and occasionally lifting up to 75lbs