Technical Writer

Job Title: Technical Writer/Operations Excellence

Job Location: Rockville, MD

Job Duration: 6 months (Temp to Hire)

Position Details

• Schedule: 8:00 AM – 4:30 PM
• Work Model: 100% Onsite (No remote/hybrid option)
• Contract Duration: 6+ months with potential for Temp-to-Perm conversion
• Office-based role

Top 3 Required Skills

• Technical Writing
• Deviation Investigation & Documentation
• Root Cause Analysis (RCA) using Kaizen/5 Whys methodology

Preferred Background

• QC Technician experience within the pharmaceutical industry
• Stable work history with a minimum of 6+ months in each role
• Experience in Operations Excellence or Technical Writing
• Batch Record writing
• QC Deviation and CAPA documentation
• Good Documentation Practices (GDP)
• ALCOA/ALCOA+ principles
• 21 CFR Part 11 compliance
• GMP investigations
• SOP review, revision, and authoring
• Experience writing documentation for new product introductions

Education

• Bachelor's, Master's, or PhD in a relevant scientific field (all levels considered)

Training

• Training will be provided; Team uses TrackWise

Job Description

• This role sits at the intersection of operational excellence, quality, training & development, and MSAT supporting efficient, compliant, and ever improving operations.
• The ideal candidate will have a strong understanding of cGMP compliance, quality event investigation, lean production methodologies, and process technology to drive reliability in operations.

Key Responsibilities and Duties:

• Process Improvement & Optimization
• Identify and implement continuous improvement projects using Lean methodologies to improve and stabilize yield, efficiency, and process success. Partner with MS&T and Process Development to monitor process performance to identify datadriven solutions and enhancements.
• Support technology transfer, process scale-up, and process validation to ensure smooth transitions into manufacturing.
• Partner with MS&T and Engineering to optimize equipment utilization, automation strategies, and data analytics for real time adjustments and support.
• Compliance & Manufacturing Support
• Conduct timely batch record reviews and deviation investigations, ensuring long term resolution of documentation/instructional issues.
• Lead root cause analysis and corrective/preventive action (CAPA) for process deviations, nonconformances, and quality issues.

•

• Work close with Quality and Manufacturing teams to ensure documentation supports data integrity & good documentation practices (GDP) incompliance with FDA, EMA, guidelines.
• Training and Documentation Management
• Develop and maintain SOPs, training materials, and documentation systems for manufacturing compliance and process improvements.
• Partner with MS&T and Training to conduct training programs for manufacturing staff to ensureadherence to cGMP, process guidelines, and quality requirements.
• Work cross-functionally to ensure employees remain qualified and up to date on process and compliance expectations.

Qualifications

• Bachelor’s degree in relevant Science or Engineering discipline preferred. (BS/MS/PhD)
• Minimum 3 years working within industry.
• Strong technical writing capabilities a plus.
• Experience within cell/gene therapies, biologics, and/or cGMP regulated environment preferred
• Knowledge of process improvement and lean methodologies preferred.
• Ability to interpret and present complex scientific data in a clear and concise manner.
• Proficient in Microsoft office suite and document management systems.
• Strong organizational and project management skills.