Senior Helpdesk and System Engineer
InspiredgeRole Overview
Inspiredge is hiring a Senior Helpdesk and System Engineer. This is a full-time hybrid role, based in Bengaluru. Part of Inspiredge's Security hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Role: Senior Helpdesk and System Engineer
Experience: 4 Years
Location: Bangalore
Shifts: Rotational
Roles & Responsibilities:
- Serve as the first point of contact for users experiencing hardware, software, and network issues
- Log, track, and resolve tickets using the IT Service Management (ITSM) tool
- Install, configure, and maintain desktops, laptops, printers, and peripherals
- Set up and manage user accounts, permissions, and email via Active Directory / Microsoft 365, G-Suite
- Troubleshoot OS-level issues (Windows 10/11, macOS) and standard business applications
- Support onboarding and offboarding of employees (device provisioning, access setup)
- Escalate unresolved issues to L2/L3 support or relevant teams
- Maintain hardware and software inventory records
- Provide basic AV/VC support for meetings and conference rooms
- Adhere to IT security policies and assist in endpoint security compliance
- Basic understanding of networking (LAN/WAN, TCP/IP, Wi-Fi, VPN)
- Strong communication and customer service skills
- Ability to work independently and manage multiple issues simultaneously
- Administer Active Directory, Group Policy, DNS, DHCP, and File Services
- Manage and maintain backup
- Manage on-premises and hybrid cloud environments
Frequently Asked Questions
How do I apply for the Senior Helpdesk and System Engineer position at Inspiredge?
Use the Apply button above to submit your application directly to Inspiredge. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Senior Helpdesk and System Engineer role at Inspiredge remote or in-office?
This is a hybrid role based in Bengaluru. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Senior Helpdesk and System Engineer at Inspiredge earn?
Inspiredge has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Helpdesk and System Engineer role at Inspiredge posted?
This role was posted on April 30, 2026 (44 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Helpdesk and System Engineer role at Inspiredge require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Inspiredge lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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