Accounts Payable & Receivable Analyst [T500-25483]

About Inspire Brands:

Inspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies. The company’s technology hub, Inspire Brands Hyderabad Support Center, India, will lead technology innovation and product development for the organization and its portfolio of distinct brands. The Inspire Brands Hyderabad Support Center will focus on developing new capabilities in data science, data analytics, eCommerce, automation, cloud computing, and information security to accelerate the company’s business strategy. Inspire Brands Hyderabad Support Center will also host an innovation lab and collaborate with start-ups to develop solutions for productivity optimization, workforce management, loyalty management, payments systems, and more.

PURPOSE OF THE POSITION:

Responsible for partnering with ASC (Atlanta Support Center) team to ensure daily processing of invoices in a multi-brand, muti-system, high volume environment while adhering to all company financial controls and policies to ensure the company is paying for goods and services at the right price and on time. The AP Analyst must exercise discretion and sound judgement while executing essential functions and be able to execute assignments with minimal direction. Will be responsible for processing consolidated invoices that must be placed into Oracle JE template. Will assist in providing guidance to team members to ensure efficient completion of daily tasks.

KEY RESPONSIBILITIES:

• Processes vendor invoices for payment in accordance with established policies and procedures, ensuring accurate and timely entry into the financial system.
• Prepares monthly reconciliations in conjunction with reconciliation of vendor statements.
• Identifies, analyzes and resolves errors applying AP knowledge and best practice, critical thinking and sound judgement.
• Receives, researches and resolves a variety of internal and external inquiries concerning past due invoices, requests for ‘how to’ help, process clarification, etc. in an accurate, clear and complete manner.
• Assists in compiling information and preparing reports for Leadership.
• Coordinates with stakeholders and upstream/downstream teams to ensure timely resolution of invoice exceptions, holds, and aging items in line with agreed SLAs.
• Acts as the primary point of contact for assigned vendor portfolio and internal business partners, ensuring clear ownership, timely follow-ups, and closure of open actions.
• Collaborates with Procurement, Receiving, and business operations to resolve PO/GRN/invoice mismatches (3-way match), unblocking invoices while maintaining compliance to policy.
• Partners with Global AP leadership and other stakeholders/COE teams to align on standard work, documentation, and knowledge sharing; supports transition activities and hyper care during process migration.
• Runs/participates in regular stakeholder connects (daily huddles, weekly touchpoints, month-end readiness) and provides concise status updates, risks, and escalation summaries.
• Coordinates with vendors (as applicable) and internal teams to clarify invoicing requirements, reduce repeat defects, and improve first-time-right processing.
• Maintains and uses an up-to-date stakeholder matrix/RACI, ensuring the right teams are engaged for approvals, dispute resolution, and policy clarifications.
• Tracks and reports key AP metrics (productivity, accuracy, aging, and exception trends) and supports continuous improvement initiatives to drive standardization across HSC processes.
• Ensures adherence to internal controls (SOX) and standard operating procedures, escalating risks or control gaps promptly and supporting audit requests as needed.
• Provides coverage and timely responses aligned to Atlanta ASC operating hours (including flexibility for month-end/quarter-end close and global time zones as needed).
• Partners with Finance and to prepare month-end accruals to ensure proper accounting.
• Participates in process and system UAT. Ensures AP controls are adhered to.
• Participates in SOX testing with internal audit team.
• Documents processes and procedures; assists Supervisor with monthly testing.
• Works independently and as part of a team.
• Performs other duties as required to support the Accounts Payable Department.

EDUCATION QUALIFICATIONS:

• Bachelor’s degree or degree in Business, Accounting or Finance.

EXPERIENCE QUALIFICATION:

• 5 years of experience in a high volume, paperless Accounts Payable invoice processing role (PO and Non-PO invoices). Minimum of one year working with EDI or large electronic invoice files preferred.
• 2-5 years’ experience with BPO, Outsourcing and or offshoring.
• Working knowledge of full-cycle end-to-end AP operations from vendor setup through invoice processing and payment process.
• Strong experience processing invoices in a large ERP platform; Oracle Cloud (preferred), SAP, JD Edwards or similar.

REQUIRED KNOWLEDGE, SKILLS or ABILITIES:

• Fully proficient in MS Outlook and Teams.
• Excel skills at an intermediate level or higher to include Pivot tables, V-lookups, and the ability to manipulate large amounts of data quickly and accurately.
• High attention to detail and performance accuracy.
• Ability to work in a fast paced, deadline driven environment with a high level of multi-tasking required.
• Fully proficient written and verbal communication skills include effective interpersonal and collaboration skills.
• Ability to interpret and analyze data and make recommendations based on findings.
• Plans and completes work effectively and efficiently, meets assigned deadlines, and makes sound decisions.
• Ability to shift priorities quickly when needed.