Information Technology Support Specialist

Set up and maintain workstation requirements of team members. Maintains VOIP phones. Handle first level IT support. Installation of required network cables. Carry out the IT Preventive Maintenance Plan. Carry out Backup operations. Update and maintain the IT Inventory List. Update and maintain the IT Access Control List. Update and maintain necessary IT documents.

Operates Microsoft Windows Server

Applications, configures and updates necessary Active directory, DNS and DHCP records.

Operates Door

Access security systems.

Generates relevant reports if the need arises. Assist the IT Specialist and Team leader in any IT requirements and deliverables. Adhere to Infinit-O’s information security policies and carry out its processes and procedures accordingly.

Protect

Infinit-O’s assets from unauthorized access, disclosure, modification, destruction or interference (see also Table of Offenses). Carry out tasks as assigned and are aligned with particular process or activity related to information security. Report any potential or committed non-conformity, observation and/or security event or risks to immediate superior.

Requirements - College graduate of any IT-related course.

Preferably Computer Engineering or equivalent.

• Preferably with 2-3 yrs.

experience specializing in IT/Computer as Network Administrator and Desktop support or equivalent.

• Basic English, written and oral communication, skills.
• Must be proactive, motivated, detail-oriented, a team player and knows how to work with SLA’s and metrics.
• Strong sense of responsibility, self-motivation, and self-management.
• Must have relevant knowledge with above mentioned IT technologies.
• Cisco skills and certification is a plus - Vo IP skills and experience is a plus