Information Technology Support Specialist

Set up and maintain workstation requirements of team members.

• Maintains VOIP phones.
• Handle first level IT support.
• Installation of required network cables.
• Carry out the IT Preventive Maintenance Plan.
• Carry out Backup operations.
• Update and maintain the IT Inventory List.
• Update and maintain the IT Access Control List.
• Update and maintain necessary IT documents.
• Operates Microsoft Windows Server Applications, configures and updates necessary
• Active directory, DNS and DHCP records.
• Operates Door Access security systems. Generates relevant reports if
• the need arises.
• Assist the IT Specialist and Team leader in any IT requirements and deliverables.
• Adhere to Infinit-O’s information security policies and carry out its processes and
• procedures accordingly.
• Protect Infinit-O’s assets from unauthorized access, disclosure, modification,
• destruction or interference (see also Table of Offenses).
• Carry out tasks as assigned and are aligned with particular process or activity related
• to information security.
• Report any potential or committed non-conformity, observation and/or security event
• or risks to immediate superior.

Requirements

• College graduate of any IT-related course. Preferably Computer Engineering or equivalent.
• Preferably with 2-3 yrs. experience specializing in IT/Computer as Network Administrator and Desktop support or equivalent.
• Basic English, written and oral communication, skills.
• Must be proactive, motivated, detail-oriented, a team player and knows how to work with SLA’s and metrics.
• Strong sense of responsibility, self-motivation, and self-management.
• Must have relevant knowledge with above mentioned IT technologies.
• Cisco skills and certification is a plus
• VoIP skills and experience is a plus