Department / Branch: Commercial Banking Department

Reports To: Regional Head, Eastern Canada

Employment Type: Full-Time Permanent / Contract

Location: Richmond Hill Office

General Accountabilities:

• Provide comprehensive support to the Regional Head, Eastern Canada, and the Commercial Banking Department (CMB) Toronto Team in all corporate banking business matters and departmental activities.
• Compile, consolidate, and prepare various business-related reports, lists, feedback, research, and other materials as required by Senior Management, mid-office departments, and the Parent Bank.

Specific Accountabilities:

1. Daily Operations

1.1 Perform the daily operations of loan transactions, including drawdowns, repayment, repricing, conversion, as well as deposit and account-related activities, ensuring secure and accurate utilization of funds.

1.2 Prepare and consolidate business reports, lists, feedback, market research, and ad hoc reports for internal and external stakeholders, including Senior Management and the Parent Bank.

1.3 Conduct market research and gather intelligence to develop a pipeline of potential corporate banking clients. Identify opportunities for business development, product innovation, and marketing initiatives.

1.4 Maintain and manage both physical and electronic filing systems for the CMB Toronto office. Support Senior Business Managers and Business Managers in uploading e-files into the Bank’s Imaging System and ensuring proper safekeeping of documentation.

2. Internal Control

2.1 Comply with regulatory control standards and proactively identify and manage risks related to client relationships, including credit, operational, fraud, and anti-money laundering (AML) risks.

2.2 Conduct Client Relationship Risk Assessments (CRA) and perform periodic reviews to ensure compliance with AML and Anti-Terrorist Financing (ATF) regulations and internal controls.

2.3 Maintain up-to-date knowledge of and adherence to the Bank’s policies and procedures across various functional areas.

2.4 Act as the first point of contact for resolving customer complaints in accordance with the Bank’s Customer Complaint Resolution Process.

2.5 Ensure timely and accurate updates of client and business records across all relevant systems and shared drives, as well as the proper filing of hard copies in compliance with internal procedures.

3. Administration

3.1 Perform additional tasks and responsibilities as assigned by Regional Head, Eastern Canada.

Qualifications

• Undergraduate or above in Finance, commerce, economics or related fields.
• Minimum of 1 year of related banking experience in Commercial Banking, Corporate Banking, Credit Adjudication, and/or Credit Underwriting.
• Strong knowledge of commercial and retail lending policies and procedures.
• Strong analytical and problem-solving skills.
• Effective marketing and time management abilities.
• Strong verbal and written communications skills in English. Proficiency in Chinese is considered an asset.
• CFA, CA, CPA, MBA or CDCS certifications are considered assets.

Recruitment Process, Privacy and Accessibility Notice

We thank all applicants for their interest in career opportunities with Industrial and Commercial Bank of China (Canada) (“ICBK”). Please note that only shortlisted candidates will be contacted.

ICBK is committed to fostering an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please inform us and we will work with you to address your needs. For more information on our accessibility commitment, please refer to Accessibility at ICBK on our corporate website.

To learn more about how ICBK collects, uses, and safeguards personal information provided during the recruitment process, please refer to the ICBK Privacy Statement for Recruitment and Employment available on our corporate website.

Job Types: Full-time, Permanent, Fixed term contract

Benefits

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision care

Education

• Bachelor's Degree (preferred)

Experience

• Commercial Banking / Corporate Banking: 1 year (preferred)

Work Location: In person