Desktop Support Specialist

Job Title: Desktop Support

Location: Arlington, TX

Duration: 6 Months Contract with

Clearance: Active Secret Required

Citizenship: U.S. Citizen

We are seeking a Tier 2 Deskside/System Technician to provide onsite desktop and system support in a 24/7 enterprise IT environment.

The role involves Windows 10/11 device deployment, break/fix support, patching, and hardware/software troubleshooting.

Required Qualifications:

Bachelor’s degree and 3+ years of IT support experience (or equivalent experience)

Experience with Windows 10/11 imaging and Dell device deployment

Strong troubleshooting and documentation skills

Experience with ServiceNow ticketing system

Break/fix desktop support in enterprise environments

Ability to obtain NRC Public Trust clearance (Secret required to start)

Certifications such as CompTIA A+, Security+, Network+, or ITIL are a plus.