Product Analyst (Customer Experience)

The candidate will have responsibilities across the following functions:

Product Funnel and Journey Analysis:

• Analyze end-to-end user funnels(acquisition, activation, retention, conversion).
• Identify drop-offs, friction points, and growth levers.

Product Metrics Ownership:

• Define and track key metrics: DAU/MAU, retention, cohorts, feature adoption, and LTV.
• Build dashboards and frameworks for real-time product monitoring.

Experimentation and A/B Testing:

• Design and analyzeA/B tests and experiments.
• Translate experiment results into product decisions.

Deep-Dive Analysis:

• Perform cohort analysis, segmentation, and behavioral analysis.
• Generate insights to guide product roadmap and prioritization.

Stakeholder Collaboration:

• Work with Product Managers, Engineers, and Business teams.
• Communicate insights in a clear, decision-oriented manner.

Data Quality and Tracking:

• Ensure proper event tracking, data accuracy, and instrumentation.
• Collaborate with engineering on analytics implementation.

Requirements

• StrongSQL (non-negotiable), Experience with Python / R for analysis.
• Hands-on with product analytics tools(Mixpanel / Amplitude / GA).
• Strong understanding of: Funnels and conversion metrics, Cohort and retention analysis, A/B testing and experimentation.
• Experience building dashboards (Tableau / Power BI / Looker).
• Education: B. Tech (Tier-1 preferred).
• Experience: 2-5 years in Product Analytics / Growth Analytics.
• Experience in consumer tech/fintech / product-led companies.
• Exposure to growth analytics or experimentation-heavy environments.
• Understanding of event tracking/instrumentation.