Associate Software Engineer - SDIM

Job Description

• 24×7 Monitoring of Mission Critical and Financial Applications. – i-e Transaction processing, Funds transfer, Direct deposit, Web Services and Applications, Mobile apps

Production services verification and ensuring successful delivery.

Problem Management (Reporting, Logging, and Tracking till resolution)

Incident Management (Open conf bridge and engage required resources for rectification in case of High severity issues), Escalation, Notification, SOE, RCA,

Data analysis (database and logs) – Reconciliation of data as well

SLA Management (Maintaining Service Level Agreements for clients)

Prepare Business Matrix and Reports for Higher Management

Maintenance Management (Internal/External Notifications, Tracking, and Timely Execution)

Maintain different matrices/data to support our daily operations

We Are Looking For

Education: BSCS/BSSE/BSEE with CS Majors /MSEE/MSCS

Experience: Fresh

Skills

• Excellent understanding of Software Engineering, Databases, Algorithms, and Programming Concepts
• SQL / Query writing skills
• Familiarity with Solaris, Linux commands
• Strong analytical skills
• Excellent communication skills (oral and written) particularly in English.
• Excellent interpersonal and people management skills.
• Positive attitude and good learning abilities.
• Strong Problem-solving skills

Tools

• SQL / Query writing
• MS Office
• MS Teams
• DB Visualizer
• Dynatrance/Xymon/Nagios
• Power BI