Medical Office Manager

Office Manager – HY Cosmetics & Minor Surgery

HY Cosmetics & Minor Surgery is seeking an experienced and driven Office Manager to oversee the daily operations of our growing cosmetic and minor surgery clinic. This leadership role is ideal for someone who is passionate about patient care, team development, and building efficient, high-performing systems in a modern healthcare environment.

Key Responsibilities

• Manage and oversee all day-to-day clinic operations to ensure a seamless patient experience
• Lead, coach, and mentor administrative and clinical support staff
• Coordinate scheduling, patient flow, and operational efficiency
• Oversee HR functions including recruitment, onboarding, performance management, and compliance
• Manage OHIP and cosmetic billing, ensuring accuracy and efficiency
• Ensure full compliance with PHIPA, employment laws, and healthcare regulations
• Support and execute marketing initiatives, including social media and online presence
• Monitor financial performance, assist with bookkeeping, and generate reports
• Handle patient concerns, resolve conflicts, and maintain a professional, positive clinic culture

Qualifications

• Minimum 3 years of experience in a supervisory or management role
• Formal training or relevant experience in:
• Human Resource Management
• Business Administration
• Medical Office Administration or Healthcare Management
• Experience in a healthcare, cosmetic, or medical clinic setting is required

Core Competencies

• Strong knowledge of medical office administration and terminology
• Experience with OHIP and cosmetic billing practices
• Understanding of employment laws, HR best practices, and PHIPA compliance
• Experience with marketing and social media management

Technical Skills

• Proficiency in:
• Accuro EMR
• Google My Business
• QuickBooks or similar bookkeeping software ( an asset)
• Microsoft Excel & Word
• Canva
• AI tools (e.g., Claude, Gemini)

Leadership & Professional Skills

• Proven leadership and team management abilities
• Strong problem-solving and crisis management skills
• Ability to work independently and make informed decisions
• Highly organized, analytical, and innovative
• Excellent interpersonal and communication skills
• Fluent in English (French is an asset)
• Strong understanding of medical ethics, professionalism, and patient confidentiality

Compensation

• $32–$45 per hour, based on skills and experience

Why Join HY Cosmetics & Minor Surgery?

• Be part of a modern, patient-focused cosmetic and minor surgery clinic
• Opportunity to take ownership of operations and make a meaningful impact
• Supportive, collaborative team environment
• Competitive compensation aligned with experience

If you are a proactive and results-driven leader looking to grow within a forward-thinking clinic, we encourage you to apply.

Job Type: Permanent

Pay: $32.00-$45.00 per hour

Expected hours: 37.5 – 40 per week

Benefits

• Extended health care
• On-site parking

Work Location: In person