Control Room Operator

Job Description 

IKO is a global leader in manufacturing roofing products with production facilities worldwide. We are currently seeking a Control Room Operator to join our team of skilled professionals based at our Bismarck, Missouri plant.  This plant produces granules for our shingle plants in a high speed, continuous, asphalt shingle manufacturing process environment 

Job Summary

The Control Room Operator is responsible for monitoring, controlling, and coordinating operations from a centralized control room to ensure safe, efficient, and continuous facility or system performance. This role involves real-time monitoring of equipment, alarms, and communication systems, responding to operational issues, and coordinating with field personnel and management as needed. The operator plays a key role in maintaining safety, quality, and process reliability across plant operations. 

Key Duties and Responsibilities 

• Monitor control room systems, displays, cameras, alarms, and instrumentation to ensure normal operations 

• Respond promptly to system alarms, abnormal conditions, and emergency situations according to established procedures 

• Operate control panels, computer systems, and communication equipment to regulate processes and equipment 

• Maintain continuous communication with field operators, supervisors, security, and emergency responders 

• Document operational data, incidents, alarms, and actions taken in logs or electronic systems 

• Follow standard operating procedures (SOPs), safety regulations, and compliance requirements 

• Assist in troubleshooting equipment or system issues and escalate concerns as appropriate 

• Support shift handoffs by providing accurate and thorough status updates 

• Participate in drills, training, and continuous improvement initiatives 

• Maintain situational awareness during normal, abnormal, and emergency operations 

Qualifications and Skills 

• Adept with computers and comfortable working with HMI and monitoring software 

• Strong attention to detail and ability to manage multiple process variables simultaneously 

• Ability to identify abnormal conditions and respond calmly and effectively 

• Knowledge of crushing and granule coloring processes is considered an asset 

• Strong communication and problem-solving skills 

• High school diploma or equivalent (technical training or associate degree preferred) 

• Previous experience in a control room, operations, security, utilities, manufacturing, or similar environment preferred 

• Strong attention to detail and ability to remain calm under pressure 

• Basic computer skills and ability to learn specialized monitoring and control software 

• Good verbal and written communication skills 

• Ability to follow procedures and make sound decisions quickly 

• Willingness to work rotating shifts, nights, weekends, and holidays as required 

• Ability to work extended periods in a seated position 

• Ability to observe multiple screens and respond quickly to visual and auditory alerts 

• Able to travel during the first year for extended periods of time and as needed for training

Safety and Compliance 

The Control Room Operator is expected to comply with all safety policies, regulatory requirements, and company procedures to ensure safe and compliant operations at all times.  The Control Room Operator must prioritize safety in all tasks, ensuring equipment is operated responsibly, and plant procedures are strictly followed to protect personnel, equipment, and product quality. 

Benefits 

• Competitive Pay – Compensation $31.00 per hour 

• Health, Dental and Vision Insurance 

• Life Insurance 

• Short-term Disability 

• Paid Vacation 

• Employee Assistance Program 

• Employee Engagement Events 

• Awards and Recognition 

• Employee Perks & Discounts